Trust Us to Keep You Moving!
At Express Auto & Tires, we pride ourselves on being a trusted and reliable auto repair shop in Irving, TX. With over 25 years of experience, our team of skilled mechanics has established a reputation for providing top-notch services at competitive prices. Our commitment to excellence is reflected in our warranty on all our work, ensuring that our customers receive the best possible care for their vehicles.
Our Services
We understand that every vehicle is unique, which is why we offer a comprehensive range of services to cater to all makes and models. From routine oil changes and tire rotations to complex repairs and replacements, our team is equipped to handle it all. Our services include:
- Brake and suspension repair
- Oil changes and filter replacements
- Wheel alignments and tire installations
- Electrical and computer diagnostics
- Air conditioning and heating services
- Battery replacements and alternator repairs
- Shock and strut replacements
- Full-service oil changes and premium oil changes
- Express oil changes
Our Promise
At Express Auto & Tires, we prioritize transparency, affordability, and exceptional customer service. Our team takes the time to explain complex technical details in a clear and concise manner, ensuring that our customers are fully informed throughout the repair process. We also provide a diagnostic and quote before starting any work, ensuring that our customers are comfortable with the estimated cost and timeline.
Why Choose Us
With Express Auto & Tires, you can expect:
- Competitive pricing and warrantied work
- 25 years of experience and expertise
- The largest new and used tire inventory
- Free wheel balance with tire purchase
- Express oil changes and same-day services
- A team of skilled mechanics dedicated to providing excellent customer service
Our Story
As a local company proudly serving the Irving, TX community, we are committed to building long-lasting relationships with our customers. Our team is dedicated to providing trusted services that meet the highest standards of quality and excellence. We strive to be more than just an auto repair shop - we aim to be a trusted partner in the maintenance and upkeep of your vehicle.
Excellent Customer Service and Affordable Pricing
Many reviewers praised Express Auto for their excellent customer service, affordability, and quick service. Some reviewers mentioned that the staff was humble, understanding, and compassionate, and that prices were always reasonable. One reviewer noted that they drove from a different city to service their van because of the excellent service. Another reviewer appreciated the staff's willingness to explain their findings and allow them to make an informed decision.
Quick and Reliable Service
Several reviewers praised Express Auto for their quick and reliable service. One reviewer got their brake light replaced quickly and at a reasonable price. Another reviewer was impressed with the fast service, fixing their flat tire and replacing the spare in about 10 minutes.
Negative Experiences
However, not all reviewers had a positive experience. Some reviewers reported poor customer service, including rudeness and a bad attitude from staff. One reviewer was told to take their business elsewhere when they inquired about a front-end alignment. Another reviewer was overcharged for a service and received incorrect information about the cost.
Damages and Disorganization
A few reviewers reported damages to their vehicles, including scratched rims and mismatched tires. One reviewer was disappointed with the lack of care taken when working on their vehicle.
generosite and Honesty
Some reviewers praised Express Auto for their generosity and honesty. One reviewer appreciated the extra effort the staff put in to help them, including screwing their windshield fluid back in place and zip-tying their hood cover. Another reviewer was impressed with the owner's honesty and integrity when dealing with a billing issue.
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