Welcome to U.S. Automotive!
We're a family-owned and operated auto facility proudly serving the Springfield, Ozark, Nixa, and North Springfield communities for generations. Our team of experienced technicians are dedicated to providing exceptional car care, making every visit a seamless and efficient experience.
What Sets Us Apart
At U.S. Automotive, we go beyond just fixing cars. We take pride in building relationships with our customers, understanding their individual needs and concerns. Our personalized approach, coupled with our state-of-the-art facilities and cutting-edge technology, ensures that your vehicle is in the best hands.
Our Services
We offer a comprehensive range of services to keep your vehicle healthy and on the road, including:
- Routine Maintenance: Oil changes, tire rotations, filter changes, brake pad replacements, and fluid flushes.
- Engine Services: Repairing and diagnosing engine problems, including knocking, performance issues, and electrical problems.
- Transmission Services: Troubleshooting and repairing transmission problems, ensuring smooth shifting and optimal performance.
- Brake Services: Diagnosing and fixing brake issues, ensuring optimal stopping power.
- Exhaust Services: Repairing and replacing faulty exhaust systems to enhance performance and reduce emissions.
- Electrical Services: Addressing all electrical problems, including lights, batteries, and wiring issues.
Why Choose U.S. Automotive?
- Family-owned and operated: We have a personal commitment to serving our community and delivering exceptional customer service.
- Experienced technicians: Our team is highly skilled and certified, ensuring your vehicle receives the best care.
- Cutting-edge technology: We invest in the latest equipment to diagnose and repair your vehicle efficiently and effectively.
- Competitive pricing: We offer fair and transparent pricing with no hidden charges.
Schedule Your Appointment Today
For reliable, professional car care in the Southwest Missouri area, choose U.S. Automotive. Schedule your appointment online or call us today to learn more about our services and how we can keep your vehicle running smoothly for years to come.
Positive Reviews
The majority of the reviews are overwhelmingly positive, with several reviewers praising the exceptional customer service, quick repairs, and honesty of the mechanics. One reviewer mentions that the waiting area is clean and offers snacks for customers. Another reviewer praises the mechanic, Eric, for being honest and going above and beyond.
Areas for Improvement
Some reviewers have expressed dissatisfaction with their experience at US Automotive. Several reviewers mention poor communication, long wait times, and high prices. One reviewer felt uncomfortable with the tone used in a television advertisement, portraying women as unable to communicate effectively. Another reviewer was unhappy with the diagnosis and repair suggestions, feeling that they were sold unnecessary repairs.
Negatives
The negative reviews highlight issues with communication, long wait times, and questionable business practices. One reviewer felt dismissed and ignored while waiting for their car to be repaired. Another reviewer felt like they were being swindled into purchasing unnecessary repairs. The advertisement mentioned in one of the reviews has been criticized for its sexist tone.
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