Serving the community with integrity and transparency
Express Auto Auction in San Diego has been connecting buyers and sellers of high-quality pre-owned vehicles for over a decade. With a team of experienced professionals and a commitment to integrity, we are dedicated to seamlessly facilitating a positive and efficient auction experience.
Our Services
Our online auctions offer a diverse selection of vehicles, catering to a variety of budgets and needs. We handle everything from classic cars and muscle cars to family SUVs and reliable sedans.
Here's what sets us apart
- Extensive Selection: We boast one of the most extensive selections of donated vehicles in Southern California, offering over 80 "no reserve" options every week.
- Integrity and Transparency: We prioritize open communication and ethical practices throughout the auction process.
- Detailed Inspections: Unprecedented in the industry, we allow bidders to start vehicles, check under the hood, and even bring their own mechanics for a comprehensive assessment.
- Professional Expertise: Our team is highly trained and experienced, ensuring a smooth and efficient transaction from inspection to paperwork completion.
Our Values
At Express Auto Auction, we are guided by the following core values:
- Customer Focus: We prioritize exceptional customer service and aim to provide a seamless and enjoyable experience for both buyers and sellers.
- Integrity: We uphold the highest ethical standards in all our transactions and build lasting relationships based on mutual trust.
- Transparency: We believe in open communication and clear information to ensure a confident and informed bidding experience.
Join Us at Express Auto Auction and discover a world of value, transparency, and professionalism in your vehicle buying and selling needs!
Concerns about Fair Business Practices
Several reviewers have expressed concerns about the legitimacy and transparency of Express Auction's business practices. Scor and Berkay Arslan both mention that the company does not have a genuine interest in selling quality vehicles, with Scor stating that they engage in fake bidding to artificially inflate prices and Berkay claiming that they sell junk cars without disclosing their condition. Stephen Minor experienced firsthand how the company would not honor its claims, providing substandard vehicles and charging extra fees for issues they created.
Mixed Experiences with Staff and Services
In contrast, several reviewers have had positive experiences with the staff and services at Express Auction. Gavin Kapri, Jennifer Ellsworth, and John Mirabito praise the friendliness and helpfulness of the office staff and yard staff, with John specifically mentioning that they went above and beyond to provide a smooth and easy purchase experience. Sharlyn Ruhe notes that the office people are nice, but some staff on the grounds seem unhelpful. However, M. M. has a more negative view, calling the auction a "pretty low end auction" with "not very good vehicles."
Quality of Vehicles and Services
The quality of vehicles and services at Express Auction appears to be a major concern for many reviewers. Scor and Berkay Arslan have both purchased vehicles with significant issues, with Berkay specifically pointing out that the company does not want customers to inspect the vehicles thoroughly. M. M. agrees that the auction has a limited selection of low-quality vehicles. In contrast, John Mirabito had a positive experience with his purchase, stating that the vehicle drove away without any issues.
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