Protecting what matters most to you, one policy at a time.
At State Farm Insurance Agency, we are dedicated to helping individuals, families, and businesses in Baltimore and surrounding areas protect what matters most to them. Our team, led by experienced agent Eve Hamper, is committed to providing personalized insurance solutions tailored to each client's unique needs.
Our Services
We offer a wide range of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, and Pet insurance. Additionally, we provide other financial products such as Banking, Mutual Funds, and Annuities. Our team is licensed and experienced in helping clients navigate the complex world of insurance, ensuring they have the right coverage to protect their assets and loved ones.
Our Mission
Our mission is to develop relationships with our customers by providing valued service, helping them understand their insurance needs, and making their lives as worry-free as possible. We believe in taking a personalized approach to insurance, taking the time to get to know our clients and providing them with customized solutions that fit their unique circumstances.
Our Team
Our team is comprised of experienced and licensed professionals, dedicated to providing exceptional customer service. From our office representatives to our customer service team, we are committed to helping our clients every step of the way. Whether you're looking for insurance advice, policy changes, or simply have questions, our team is here to help.
Community Involvement
As members of the Federal Hill Business Association and Federal Hill Merchants Association, we are proud to be an active part of our community. We believe in giving back and supporting local initiatives, making our community a better place for everyone.
Overall Experience
The majority of reviewers had an exceptionally positive experience with the insurance agency, praising the personalized service, professionalism, and expertise of the staff, particularly Eve and Tom. Many reviewers mentioned that they felt like part of the family and appreciated the attention to detail and guidance provided by the agents.
Praises for the Staff
Many reviewers praised the staff, mentioning that they were knowledgeable, kind, and always available to answer questions. Eve, Tom, and Brad were mentioned by name as being exceptionally helpful and professional. Reviewers appreciated the personalized service, feeling like they were treated as individuals rather than just clients.
Insurance Services
Reviewers praised the agency's ability to provide competitive rates and expert guidance on insurance policies. Many mentioned that they had been with the agency for years and had never considered leaving due to the exceptional service.
Negative Experiences
However, two reviewers had negative experiences. One reviewer was rude and dismissed by a male staff member over the phone, while another reviewer had issues canceling a life insurance policy and was frustrated with the lack of response from the agency.
