Experience the Art of Luxury Transportation
For over 90 years, Pinckard & Morgan has been a trusted and reliable dry cleaning and laundry service in Atlanta. As a family-owned and operated business, we pride ourselves on providing exceptional customer service, using environmentally friendly solvents and practices, and investing in the latest technology and machinery to ensure the highest quality results.
At Pinckard & Morgan, we understand the importance of attention to detail and take the time to meticulously clean and preserve each garment. Our experienced staff is dedicated to ensuring that every item is cleaned and finished to the highest standards, regardless of its type or condition.
With three convenient locations throughout Metro Atlanta, we offer a range of services including dry cleaning, laundry, and specialized care for delicate or sensitive items. Our state-of-the-art facilities and automation systems enable us to handle large volumes of garments while maintaining maximum efficiency and quality control.
Our Services
We offer a wide range of services to cater to individual and commercial clients, including:
- Dry Cleaning: Our expert cleaning solutions and technologies ensure that your garments are restored to their original condition.
- Laundry: Our services include delicate washing, hand-finishing, and pressing to ensure a crisp, clean finish.
- Wedding Gowns: Our expert staff uses specialized cleaning and preservation techniques to ensure the preservation of your wedding gown.
- Commercial Services: We cater to various industries, including food service, healthcare, hospitality, and more, offering customized services to meet the unique needs of your operation.
What Sets Us Apart
As a family-owned and operated business, we take pride in our commitment to quality, customer service, and environmental responsibility. We are proud members of the Drycleaning & Laundry Institute and continuously invest in the latest technology and machinery to ensure the highest standards of quality and sustainability.
About Our Facilities
Our 15,000 square-foot processing facility is equipped with state-of-the-art machinery, allowing us to efficiently handle large volumes of garments while maintaining maximum quality control. Our facilities are designed to accommodate commercial clients, offering customized pick-up and delivery services across multiple industries throughout Metro Atlanta.
Join the Pinckard & Morgan Family
At Pinckard & Morgan, we value relationships and are committed to building long-term partnerships with our clients. We believe in providing exceptional service, ensuring that every garment receives the utmost care and attention to detail. We look forward to serving you and becoming an integral part of your daily routine.
Customer Service
The employees at P&M Cleaners, particularly Sam, have received numerous praises for their exceptional customer service. They have gone above and beyond to accommodate customers' needs, including repairing damaged clothes and providing personalized assistance.
Price and Quality
While some customers have been satisfied with the prices and quality of cleaning, there have been reports of inflated prices and subpar services. The manager's absence has also been criticized, leading to poor customer service.
Communication
The store's communication system has received positive feedback, with some customers appreciating the tracking feature that allows them to monitor their dry cleaning progress. However, there have been instances where the store has failed to communicate effectively, leading to misunderstandings and inconvenience.
Complaints
One customer reported finding hair remnants on their recently cleaned comforter, leading them to suspect that the item was not properly cleaned. Another customer experienced poor customer service, being lectured for showing up close to closing time and then being met with resentment when they attempted to pay by credit card.
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