East End Eye Care is a comprehensive eye care practice located in Louisville, Kentucky. Our dedicated team of experienced optometrists and staff are passionate about providing compassionate and personalized eye care to the entire family.
Our Mission
Our mission is to deliver exceptional eye care through comprehensive exams, accurate diagnoses, and personalized treatment plans. We believe in fostering a welcoming, family-friendly environment where patients can feel comfortable and receive the highest quality care.
Our Expertise
At East End Eye Care, we offer a comprehensive range of services to address all your eye health needs, including:
Comprehensive Eye Exams
- Detailed examinations for adults and children
- Detection and management of common eye diseases like glaucoma, cataracts, and dry eye
- Evaluation of your visual acuity and prescription changes
Specialized Services
- Hard-to-fit contact lens fittings and training
- Vision therapy for children with vision problems
- Computer vision treatment for symptoms like eye strain and digital eye fatigue
- Sports vision consultations to enhance visual performance and eye protection
Additional Services
- Pediatric eye exams to ensure healthy vision development in children
- Eyeglass and contact lens fittings from a stylish selection
- Sunglasses to protect your eyes from harmful UV rays
Our Team
Our team of experienced optometrists and support staff are highly skilled and dedicated to exceeding your expectations. We take the time to understand your individual needs, answer your questions, and ensure you receive the personalized care you deserve.
Why Choose East End Eye Care?
- Compassionate and personalized care
- Comprehensive eye care solutions for the whole family
- State-of-the-art technology for accurate diagnoses and treatment
- Convenient scheduling and online appointment booking
- Friendly and experienced staff dedicated to your eye health
Schedule Your Appointment Today!
We welcome new patients and look forward to caring for your eye health. Contact us today to schedule your appointment and take the first step towards clearer vision and healthier eyes!
General Impressions
The reviews for East End Eye Care are mixed, with both positive and negative experiences reported.
Pros and Cons
Positive Experiences
- Multiple reviewers praised the care and attention they received from Dr. Kerns and Dr. Laura, citing their kindness, professionalism, and willingness to take the time to explain their conditions and treatment options.
- Several reviewers appreciated the relaxed and unhurried atmosphere of the office, feeling that they were not rushed during their appointments.
- Some reviewers also appreciated the transparency and honesty of the doctors, feeling that they were not pressured into purchasing unnecessary products or services.
Negative Experiences
- Several reviewers reported poor service from the administrative staff, including long wait times, forgotten appointments, and incompetence in ordering contacts and handling billing.
- Some reviewers experienced delays in receiving their glasses or contacts, with one reviewer waiting three weeks for their lenses to arrive.
- Another reviewer reported a poor experience with the office staff, who were rude and unhelpful when attempting to resolve an issue with their glasses.
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