Flavor, seasoning, product quality, and technique
At Big Time Restaurant Group, we are committed to providing an exceptional dining experience for our guests. With six distinct concepts, our restaurants offer a variety of stylish, relaxed, and inviting options that appeal to a broad range of customers. Our Story
A Passion for Hospitality
Founded in 1993 by Todd Herbst, Bill Watson, and Lisabet Summa, Big Time Restaurant Group is a South Florida-based restaurant operator with a rich history of providing exceptional dining experiences. Our executives, including Lisabet Summa, have been instrumental in shaping the company's culinary philosophy and driving its growth.
Our Philosophy
At Big Time Restaurant Group, we believe that exceptional dining experiences are built on the foundations of quality, consistency, and service. Our chefs, servers, and hosts/greeters are dedicated to providing a welcoming and comfortable atmosphere for all our guests. From traditional Italian cuisine to contemporary American fare, our menus are carefully crafted to showcase the finest ingredients and provide a memorable experience.
Our Concept
Our concept is built on the principles of quality, consistency, and service. We believe that the key to success lies in the details, from the freshness and quality of our ingredients to the attention to detail in every aspect of the dining experience. Our restaurants are designed to provide a warm and inviting atmosphere, with comfortable seating and modern amenities. Our chefs are dedicated to creating dishes that are both visually appealing and delicious.
Culinary Excellence
Our culinary team is committed to excellence in every aspect of food preparation and presentation. From menu planning to kitchen operations, our chefs are dedicated to providing a culinary experience that exceeds our guests' expectations. Our menus feature traditional dishes, expertly prepared with fresh, high-quality ingredients and creative presentation.
Join Our Team
At Big Time Restaurant Group, we believe that our staff is our greatest asset. We are committed to providing a positive and supportive work environment that encourages growth, development, and job satisfaction. If you have a passion for hospitality, food, wine, or tequila, and are dedicated to making our guests' experience sublime, we may have a position for you.
Overall Experience
The reviewers have shared their positive experiences with the company, Big Time. John Kelly, a 5-star reviewer, praises the company as the "best company in the world", stating that they have never been disappointed with the restaurants and the corporate customer service has been prompt, polite, resourceful, and helpful. Tim Trewyn, a 4-star reviewer, agrees that the food is great and the prices are reasonable, warranting repeat visits.
Corporate Customer Service
Both reviewers highlight the excellent corporate customer service provided by Big Time. John Kelly specifically names Wendy as an example of outstanding service, while Tim Trewyn does not mention a specific person but agrees that the service is great.
Food and Prices
The reviewers are pleased with the quality of the food and the prices. John Kelly does not mention the food specifically, but Tim Trewyn states that the food is great and the prices are reasonable.
Conclusion
Big Time has received praise for its exceptional corporate customer service and great food at reasonable prices.
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