Business Details
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Your Trusted Marketing & PR Partner in Miami
Ink Link Marketing is a full-service marketing and public relations firm with over 35 years of collective experience in the industry. Our team combines creativity, strategic thinking, and business acumen to deliver tailored solutions for established brands across diverse sectors. Specializing in the restaurant industry and franchising, we provide comprehensive support including media relations, crisis management, and grand opening coordination. Our scalable model leverages global talent through technology to offer cost-effective, actionable campaigns. Headquartered in Miami with satellite offices in New York, Atlanta, and California, we serve clients domestically and internationally.Our approach emphasizes 360-degree marketing integration, ensuring measurable results and long-term partnerships. With expertise in social media, promotions, and executive communications coaching, we help brands navigate both routine and unexpected challenges. Our track record includes generating millions in ad equivalency for clients through targeted PR strategies and innovative campaigns. By maintaining low overhead and assembling specialized teams as needed, we deliver high-impact solutions without compromising quality. Our commitment to client success is reflected in our collaborative approach and dedication to evolving with industry trends.
Services
Public Relations
Promotions
Local Store Marketing
Crisis Management
Grand Openings
Social Media Marketing
Executive Communication Coaching
Highlights and features
- We combine 35+ years of marketing and PR expertise with industry-specific insights.
- Our team specializes in restaurant brands and franchise development strategies.
- We offer crisis management support with proven response frameworks.
- Our scalable model delivers enterprise-level solutions at competitive rates.
- We maintain direct partnerships with media outlets and industry influencers.
Services
Public Relations
Our public relations services leverage 40+ years of combined experience to secure media exposure for global enterprises and boutique businesses. We develop customized PR strategies including press material development, media training, and outreach campaigns. Our team specializes in creating narratives that align with brand values while maintaining media relationships to ensure consistent coverage.
Crisis Management
We provide comprehensive crisis management support including prepared statements, media monitoring, and response frameworks for unexpected events. Our team develops proactive communication strategies to protect brand reputation during emergencies. Services include internal communications planning, talking point development, and real-time media response coordination tailored to each client's specific needs.
Grand Openings
Our grand opening services include theme development, entertainment coordination, VIP invitations, and comprehensive marketing materials. We provide step-by-step checklists and experienced brand ambassadors to ensure successful events. The team specializes in creating customized experiences that align with brand identity while maximizing media exposure and community engagement for new locations.
Social Media Marketing
We develop engaging social media content and strategic online campaigns to build brand awareness and drive customer engagement. Our services include scheduled posts, contest development, and audience analytics. The team creates platform-specific strategies that align with overall marketing goals while maintaining consistent brand messaging across all digital channels.
Local Store Marketing
Our local store marketing services include trade area audits, LSM toolkits, and customized outreach initiatives. We develop targeted campaigns that connect brick-and-mortar businesses with their communities. The team provides training materials and support resources to help local teams execute effective marketing strategies that drive foot traffic and brand awareness.
People
Kim Miller
Founder and President
With over 30 years of experience, Kim Miller has led PR teams for major brands including Burger King and Pollo Tropical. She brings comprehensive marketing expertise and strategic leadership to Ink Link Marketing's clients.
Brianne Barbakoff
VP of Client Services
Brianne Barbakoff specializes in brand messaging and campaign development for clients ranging from small businesses to Fortune 500 companies. She leads the New York office with expertise in consumer and B2B communications.
Kampi Chaleunsouk
West Coast VP, Client Services
Kampi Chaleunsouk brings extensive public relations experience across multiple industries including restaurants, entertainment, and nonprofits. He manages client relationships and media outreach from the West Coast office.
Andi Speedy
Account Director
With 20+ years of agency experience, Andi Speedy serves as the lead copywriter and creative strategist. She develops compelling content and conceptual frameworks for major client campaigns and brand messaging initiatives.
Jenny Boone
Creative Director
Jenny Boone leads creative direction with expertise in branding and visual communications. She develops innovative design solutions that align with client marketing objectives while maintaining cost-effective implementation strategies.
Questions
What services does Ink Link Marketing offer?
We provide public relations, promotions, crisis management, grand opening coordination, social media marketing, and executive communication coaching tailored to restaurant brands and franchises.
How does your crisis management process work?
Our crisis management includes prepared statements, media monitoring, internal communications strategies, and real-time response frameworks to protect brand reputation during emergencies.
Which industries do you specialize in?
While we work across sectors, we specialize in restaurant brands, franchising, and hospitality, with deep expertise in local store marketing and brand relaunches.
Do you offer international marketing support?
Yes, our services extend to clients in the Caribbean, Central America, and South America, with team members coordinating global campaigns from multiple regional offices.
How do you handle grand opening events?
We manage grand openings from concept to execution, including theme development, VIP invitations, staffing, marketing materials, and media outreach tailored to your budget.
What makes your agency different from competitors?
Our 360-degree marketing integration combines global talent with low overhead costs, delivering scalable solutions that emphasize measurable results and long-term partnerships.
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