We're Standing By for Towing and Wrecker Jobs
At Troy's Towing, we pride ourselves on being a trusted and reliable towing service in the Detroit metropolitan area. With over two decades of experience, we have established a reputation for providing exceptional service and expertise in the towing industry. Our team of professionals is dedicated to providing fast, courteous, and efficient service to get you back on the road quickly and safely.
Our History
Founded in 1996, Troy's Towing has been serving the Detroit area for over 25 years. Over the years, we have built a reputation for being a trustworthy and reliable towing service. Our team of experienced professionals is committed to providing exceptional service and expertise in the towing industry.
Our Services
At Troy's Towing, we offer a wide range of services to meet your towing needs. From light-duty towing to heavy-duty towing, we have the expertise and equipment to handle any situation. Our services include:
- Fast Accident Recovery
- Auto Towing and Wrecker Service
- Auto Auctions
- Vehicle and Equipment Transport
- Lockouts
- Boost Starts
- Tire Changes
- Junk Car Removal
- Private Impounding
- Parking Structure Towing
- Low-priced, Clean, Reliable Used Car Sales
- Heavy Duty Towing
- Lowboy Towing
- Abandoned Vehicles
- Rotator Winch Outs (Light and Heavy Duty)
- Secured Storage (Indoor and Outdoor)
Our Fleet
At Troy's Towing, we take pride in our fleet of modern, state-of-the-art vehicles. Our fleet is equipped with the latest technology and safety features to ensure that your vehicle is transported safely and efficiently. Our drivers are highly trained, professional, and courteous, ensuring that your experience with us is nothing but exceptional.
Why Choose Us
At Troy's Towing, we strive to provide unparalleled customer service and a high level of expertise. We understand that breakdowns and accidents can be stressful, and we are committed to minimizing the disruption caused by these unforeseen circumstances. We pride ourselves on being reliable, honest, and dedicated to providing the best service possible.
Join Our Team
If you are looking for a career in the towing industry, we encourage you to join our team at Troy's Towing. We offer competitive compensation packages and a dynamic work environment. For more information on how to join our team, please click the link below.
Overview of Reviews
The reviews are mixed, with some customers having positive experiences and others having negative experiences with Troy's Towing.
Positive Reviews
Some customers appreciated the kindness and professionalism of the staff, particularly the young ladies who worked at the front desk. One customer was impressed with the skill of the tow truck driver, who was able to retrieve their SUV without keys. Another customer was grateful for the accommodating staff, who helped them with their physical disability.
Negative Reviews
However, many customers had negative experiences with Troy's Towing. Some common complaints include:
- Rude and unprofessional staff: Many customers reported being treated rudely and disrespectfully by the staff, particularly the receptionist.
- Scamming and deceit: Some customers felt scammed and deceived by the company, with some claiming that they were overcharged or that their vehicles were damaged while in the company's care.
- Poor customer service: Many customers had to wait for extended periods, were not provided with necessary information, or were not assisted with retrieving their personal items from their vehicles.
- Unprofessional and dishonest business practices: Some customers reported being given the runaround, having their vehicles damaged, or being charged excessive fees.
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