Your Insurance Partner for over 30 years
A Team of Experienced Professionals Dedicated to Your Real Estate Success
Performance Property Management stands as a leading provider of comprehensive property management services in the greater Denver area. Founded on the principles of trust, transparency, and personalized communication, we empower landlords and tenants alike to achieve their real estate goals. With over 30 years of collective experience, our team of experts possesses a deep understanding of the local market and a proven track record of maximizing property value and building strong tenant relationships.
For Landlords
- Comprehensive Market Analysis: We provide data-driven insights to optimize rental pricing and target the right tenants.
- Tenant Acquisition: Experienced in efficient marketing strategies to attract and retain quality tenants.
- Comprehensive Property Management: Includes rent collection, tenant screening, maintenance coordination, and regular property inspections.
- Detailed Financial Reporting: Receive clear and timely reports on all financial activities related to your investment property.
- Expertise in Compliance: Ensure adherence to all relevant landlord-tenant laws and regulations.
For Tenants
- Responsive Communication: Enjoy straightforward communication with our dedicated property managers who are available to address your questions and concerns promptly.
- Online Tenant Portal: Access important documents, submit payments, and manage your account conveniently through our secure online portal.
- Comprehensive Maintenance Support: We handle all maintenance needs efficiently, ensuring your peace of mind.
- Tenant Advocacy: We act as your representative, ensuring your voice is heard and your concerns are addressed.
Our Values
Mutual trust, integrity, and open communication are the cornerstones of our business. We believe in:
- Accessibility: Always being available and responsive to our clients' needs.
- Transparency: Providing clear and concise information to ensure informed decision-making.
- Collaboration: Working with you every step of the way to achieve your real estate goals.
Overview of Reviews
Positive Experiences
Reviews highlight the exceptional customer service provided by Tracy, a representative of Performance Property Management (PPM). She is praised for her prompt responses, professionalism, and personalized attention to clients' needs. Many reviewers appreciate her help in securing apartments, expediting the moving process, and being responsive to maintenance requests.
Negative Experiences
On the other hand, some reviewers express frustration with PPM's maintenance response time, ignoring requests, and lack of accountability for existing damages.
Specific Issues
- Unresponsive maintenance requests, including a furnace issue that left a family without heat in winter.
- Unaddressed rodent and snake infestations in the attic and backyard.
- Poor customer service during the move-out process, including ignoring requests to be present during the inspection and unfairly charging for damages.
- Unprofessional behavior from a representative who prioritized attending a pool party over a scheduled viewing.
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