At Austin Property Team, we understand that being a landlord or investor can be a daunting task. With the ever-changing market and regulatory requirements, it can be overwhelming to manage your properties effectively. That's where we come in - a team of experienced professionals dedicated to providing top-notch property management services in Austin and surrounding areas.
Our Story
Founded in 2009 by husband-and-wife duo, Brent and Susan Bockholt, APT has built a reputation for being a reliable and trustworthy partner for property owners and investors. With over 10 years of experience in property management, we have developed a comprehensive approach to managing properties, ensuring maximum returns on investment while minimizing potential risks.
Our Approach
As licensed realtors since 2005 and with 35 years of residency in Austin, we understand the local market and its intricacies. Our team consists of a full-time senior property manager, maintenance coordinator, maintenance technician, and office manager, ensuring that every aspect of property management is taken care of. We utilize state-of-the-art software and high-tech property management solutions to streamline our operations and provide our clients with real-time updates and reports.
Our Services
At APT, we offer a range of services designed to cater to the unique needs of our clients. Our services include:
- Property Management: We take care of all aspects of property management, from rent collection to maintenance and repairs.
- Tenant Placement: Our team works with a network of credible tenant screening services to verify the identity of potential tenants.
- Leverage Local Knowledge: As locals with extensive knowledge of the Austin market, we use our expertise to optimize property values and rental income.
- Compliance with Regulations: We ensure that all properties are compliant with local regulations, ensuring that our clients are protected from unwanted liens and other issues.
- Investor Insights: We provide valuable insights and market analysis to help investors make informed decisions about their properties.
- Marketing: We utilize effective marketing strategies to attract the right tenants and maximize property value.
- Maintenance and Repairs: Our team of professionals is equipped to handle any maintenance and repair needs, ensuring that your properties are always in top condition.
What Sets Us Apart
At APT, we pride ourselves on our commitment to integrity, honesty, and exceptional customer service. Our team is dedicated to building long-term relationships with our clients, and we strive to provide an unparalleled level of expertise and attention to detail.
Testimonials
Don't just take our word for it! Our clients have shared their experiences with us, praising our professionalism, expertise, and commitment to their investment goals.
Overall Experience with Austin Property Team
The reviews of Austin Property Team are mixed, with some tenants and property owners having positive experiences, while others have had negative encounters.
Positive Experiences
Some reviewers praised the company's professionalism, responsiveness, and quality of service. They appreciated the thorough tenant screening, timely maintenance, and polite staff.
Negative Experiences
However, many reviewers had negative experiences with Austin Property Team. Some common issues included:
- Fraudulent activities and biased behavior towards people of color
- Scamming potential tenants, manipulating them into paying high rents, and failing to provide adequate services
- Poor maintenance, with issues taking a long time to resolve or being temporarily fixed
- Unreliability and unresponsiveness from the maintenance team
- Unfair treatment of tenants, with demands for high deposits and failure to prorate rent
- Failure to address safety concerns, such as a faulty back door that could be easily kicked in
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