Quality, Service, Integrity
Quality, Service, Integrity - Your Trusted Partner in Glass Solutions
Since 1987, Ruben's Glass Service, Inc. has proudly served the greater Los Angeles region with unwavering dedication and expertise in glass solutions. With over three decades of experience, we have established ourselves as a trusted partner for both residential and commercial clients.
Our Expertise
We offer a comprehensive array of glass products and services, including:
Residential
- Windows and patio doors
- Shower enclosures and mirrors
- Custom glass shelves and tabletops
Commercial
- Storefront systems and entrance doors
- Glass railings and windshields
- Architectural and interior glass installations
Our Values
Quality, service, and integrity are the cornerstones of our business. We are committed to:
- Providing exceptional customer service with a friendly and responsive attitude
- Using top-notch materials and meticulous craftsmanship
- Delivering transparent pricing and clear communication
- Completing projects on time and within budget
Our Team
Our team of highly skilled professionals is the backbone of our success. From our experienced estimators and office staff to our skilled glazers and technicians, we are passionate about delivering the highest quality service and craftsmanship. Our technicians are clean-cut, uniformed, and arrive in state-of-the-art glass trucks, ensuring professionalism and efficiency.
Our Partners
We proudly collaborate with a network of reputable partners, including industry leaders such as C.R. Laurence Co., US Horizon Frameless Hardware Company, PRL Glass Systems, Inc., and Glasswerks. This allows us to offer our clients a wider range of products and services, tailored to their unique needs.
Count on Ruben's Glass Service, Inc.For over 35 years, we have consistently exceeded client expectations across Los Angeles. Our unwavering commitment to quality, service, and integrity has made us the trusted partner for countless residential and commercial projects. Contact us today to learn how we can assist you with your glass needs!
Excellent Customer Service
The majority of the reviews praise Ruben's Glass Company for their exceptional customer service. Most customers were impressed with the professionalism and friendliness of the staff, particularly Ruben himself. They appreciated the quick turnaround and attention to detail in their work, ensuring that the final product met their expectations. Customers praised the company's ability to deliver high-quality work, providing beautiful, waterproof, and clean new windows or glass installations for residential and commercial projects.
Issues withCustomer Service and Billing
However, two reviews express dissatisfaction with the customer service and billing process. Jasmin Thomas reported poor communication and a broken skylight glass installation, leading to a negative experience. Diane Kealoha and Josh Szvoren accused the company of being unresponsive, unreliable, and engaging in ethically dubious practices, such as charging for items as change orders that were not installed and asking for additional payment for "unforeseen conditions" after the proposal was submitted.
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