At Atlas Vacation Homes, we are committed to providing exceptional service to both our guests and homeowners. Inspired by the Titan Atlas from ancient Greek mythology, our team is dedicated to supporting families and individuals with the strength of expertise and attention to detail.
Our Story
With nearly 25 years of experience in the vacation rental industry, Atlas Vacation Homes has established a reputation for delivering exceptional service to homeowners and guests alike. Our comprehensive team includes marketing, reservations, guest services, property maintenance, housekeeping, and accounting, ensuring that every aspect of your vacation home experience is taken care of.
Our Services
At Atlas Vacation Homes, we specialize in upscale vacation homes, town homes, and condos managed by our team or a select management partner. Each of our properties has been hand-selected for its desirable location, luxurious amenities, and contemporary decor. From the moment you step into your new home, you'll enjoy access to a range of amenities, including private pools, spas, game rooms, and home theaters.
Property Management
If you're a homeowner looking to rent out your vacation property, Atlas Vacation Homes offers a comprehensive property management service that includes marketing, reservations, guest services, property maintenance, housekeeping, and accounting. Our team of experts will work closely with you to ensure that your property is managed effectively and that your guests receive the best possible service.
Advanced Expertise
With nearly 25 years of wisdom and experience in the vacation rental industry, our team has developed a deep understanding of what makes a vacation home exceptional. From the moment you contact us, we'll work closely with you to understand your needs and preferences, tailoring our service to deliver an unforgettable experience.
Resort Communities
We're proud to offer a range of resort communities across Orlando, including Storey Lake Resort, Windsor At Westside Resort, Windsor Island Resort, and Champions Gate Resort. Each of our resorts offers a unique and unforgettable experience, with amenities such as private pools, spas, game rooms, and home theaters.
Testimonials
Don't just take our word for it - here's what some of our guests have to say:
- "The house was beautiful. It's exactly like the pictures and definitely will provide fun for you and your family." - Allison
- "Luis was awesome. We had problems with no AC upstairs, he sent someone immediately." - Tracy
Join the Atlas Vacation Homes Family
At Atlas Vacation Homes, we're committed to delivering exceptional service and providing unforgettable experiences for our guests. Whether you're a homeowner looking to rent out your vacation property or a guest looking for a new home away from home, we invite you to join our family and experience the Atlas difference.
General Experience with Atlas Homes
The overall experience with Atlas Homes is mixed, with some reviewers having a positive experience and others having a negative one.
Negative Experiences
Deception and False Advertising
Some reviewers reported that the property was not as described, with one reviewer stating that the property owner used false advertising by using pictures from when the house was on the market. Another reviewer reported that the property was in disarray and had recently been sprayed with pesticides due to roaches.
Poor Communication and Customer Service
Several reviewers reported poor communication and customer service from Atlas Homes, including not receiving important information, such as gate codes, and not being able to get a hold of anyone when issues arose. One reviewer was even told that their reservation was cancelled without a reason being given.
Broken Amenities and Lack of Response
One reviewer reported broken amenities, such as a TV, pool heater, and hair dryers, and that it took days to get a response from the management company, making it useless in resolving the issue.
Positive Experiences
Cleanliness and Comfort
Several reviewers reported that the homes were clean and comfortable, with one reviewer stating that the home was "beautiful" and another stating that it was "immaculate".
Good Customer Service
Some reviewers reported good customer service, with one reviewer stating that the property manager was "phenomenal" and another stating that the host was "very responsive and caring".
Accommodations and Amenities
Reviewers reported that the homes had good amenities, such as pools and theaters, and that the layout was comfortable for large groups.
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