Business Details
15 Years
experience
Trusted Primary Care Services Nationwide
At VillageMD, we are dedicated to transforming healthcare through value-based primary care that prioritizes patient outcomes and community well-being. Our mission centers on advancing healthcare by delivering high-quality, compassionate care while holding ourselves accountable for measurable results. With over a decade of experience, our team of seasoned providers and executives has developed a proprietary care model that integrates clinical protocols, technology, and population health insights to address chronic conditions proactively. We operate nationally through Village Medical, Summit Health, CityMD, and Starling Physicians, offering accessible care in neighborhoods, homes, and virtual settings. Our approach emphasizes personalized support, coordination with specialists, and addressing social determinants of health to improve quality of life.As industry leaders, we invest in primary care to reduce systemic costs and build trust through relationships that span millions of patients. Our commitment to diversity ensures culturally competent care across urban, suburban, and rural communities. Backed by strategic partnerships like Walgreens pharmacies, we provide state-of-the-art facilities and innovative solutions that empower both patients and providers. Through continuous expansion and a focus on preventive care, we aim to create stronger, healthier communities nationwide. Our leadership team combines decades of healthcare expertise with a vision to redefine how care is delivered, measured, and experienced.
Services
Primary Care
Urgent Care
Virtual Visits
Home Care
Specialty Care
Chronic Disease Management
Preventive Care
Telehealth Services
Population Health Analytics
Care Coordination
Details
- Year established: 2011
Highlights and features
- We focus on value-based care that prioritizes patient outcomes over volume.
- Our proprietary technology platform enhances care coordination and preventive strategies.
- We operate in over 450 locations nationwide with Walgreens pharmacy partnerships.
- Our care model addresses social determinants of health for holistic treatment.
- We've achieved significant cost savings for Medicare while improving quality metrics.
What people say
Personalized care approach
Accessible locations
Effective chronic disease management
Coordinated specialist care
Preventive focus
Services
Value-Based Primary Care
Our value-based primary care model prioritizes patient outcomes through preventive strategies and chronic disease management. Providers spend more time with patients, creating personalized care plans that address social determinants of health. This approach reduces hospitalizations while improving quality metrics and patient satisfaction across our nationwide network.
Virtual Visits
Virtual care options provide convenient access to providers through secure video consultations. Patients can discuss non-urgent medical concerns, receive follow-up care, and coordinate prescriptions without visiting a clinic. This service enhances accessibility while maintaining continuity of care through our integrated technology platform.
Home Healthcare
Village Medical at Home delivers primary care directly to patients' residences. This service benefits homebound individuals through comprehensive medical assessments, medication management, and care coordination. Our providers use mobile technology to maintain electronic health records while delivering personalized, compassionate care in familiar environments.
Chronic Disease Management
Specialized programs address diabetes, hypertension, and other chronic conditions through regular monitoring and tailored treatment plans. Our providers coordinate with specialists while utilizing population health analytics to track progress. This proactive approach reduces complications and hospitalizations while improving patients' quality of life.
Care Coordination
We ensure seamless communication between primary care providers, specialists, and pharmacies through our proprietary platform. This service includes medication reconciliation, follow-up scheduling, and shared treatment plans that create a unified healthcare experience for patients across all our service locations.
People
James Jim Murray
CEO, VillageMD
With over 40 years of healthcare leadership experience, including roles at Centene and Humana, Murray leads VillageMD's strategic operations across its enterprise. His expertise in healthcare transformation drives our national expansion and value-based care initiatives.
Dr. David Hatfield
Chief Medical Officer
A practicing primary care physician for 25+ years, Dr. Hatfield oversees clinical operations and population health strategies. He champions preventive care approaches that align with our mission to improve patient outcomes through coordinated treatment plans.
Meredith Williams
Chief Human Resources Officer
With 20+ years in healthcare HR, Williams leads talent development and workforce strategy. Her focus on provider engagement and wellbeing initiatives supports our commitment to maintaining high-quality care teams across all practice locations.
Scott Heckenberg
Chief Technology Officer
As technology leader, Heckenberg drives digital innovation through our proprietary care platform. His 20+ years of healthcare tech experience inform the development of tools that enhance provider efficiency and patient engagement across our network.
Drew Bell
President & COO, Village Medical
Bell leads operational excellence and growth strategy for Village Medical. His background in healthcare operations includes developing over 75 surgical centers, now applied to expanding our primary care footprint and innovative care delivery models.
Questions
What is value-based primary care?
Value-based care focuses on patient outcomes rather than service volume, coordinating preventive care and chronic disease management to improve health while reducing costs.
Where are VillageMD locations available?
We operate in over 450 locations across the U.S., including standalone practices, Walgreens-adjacent clinics, and virtual care options.
How does VillageMD coordinate specialist care?
Our providers work directly with specialists to create personalized treatment plans, ensuring seamless medication management and follow-up care.
What technology does VillageMD use?
We utilize a proprietary platform that integrates population health analytics, care coordination tools, and patient engagement resources for better outcomes.
Does VillageMD offer home healthcare services?
Yes, our Village Medical at Home program provides primary care services directly in patients' homes through specialized providers.
