Bringing Together the Best of Lighting Solutions
At CT Lighting & Controls, we pride ourselves on being a leading provider of lighting solutions to the design and construction community. With over nearly two decades of experience, our knowledgeable team is dedicated to delivering exceptional service and unparalleled expertise in the ever-evolving world of lighting. Our unique approach is centered around building long-term relationships with our clients, ensuring their vision is brought to life through our vast network of suppliers and innovative lighting technologies.
Our Services
Our comprehensive services cater to the diverse needs of our clients, encompassing everything from conceptualization to installation, to ongoing maintenance and support. Our expert team specializes in integrating cutting-edge lighting solutions from the world's leading manufacturers, empowering our clients to create bespoke spaces that inspire and captivate. Whether you're a designer, contractor, or facilities manager, our expertise extends to:
- Strategic planning and design
- Product sourcing and procurement
- Installation and commissioning
- Maintenance and repair
- Energy efficiency and retrofits
- Customized lighting solutions
Our Team
Our team of experts is comprised of passionate professionals who share a common goal: to deliver exceptional service, innovative solutions, and unparalleled support to our clients. With a collective wealth of knowledge and experience, our team spans multiple disciplines, including engineering, design, sales, and more.
Our Leadership
Our leadership team is composed of seasoned professionals with a deep understanding of the lighting industry. Our leadership team includes Terry George, Principal, Steve Warren, Principal, and Tyler Rauber, General Manager. Together, they provide strategic guidance, vision, and direction to drive the company's continued growth and success.
Internal Resources
Behind the scenes, our internal resources function seamlessly to ensure seamless operations. Our HR Director, Justin Carroll, oversees employee development and satisfaction. Ken Danielson, our IT Manager, maintains our infrastructure and technology. Randie Emmons, our Finance Director, manages our financial operations. Cindy Suarez, our Marketing Manager, develops and executes our marketing strategy. Additionally, our Project Management team, led by Sonya Black, Jazmin Thomas, and Bridgett Skinner, expertly coordinate projects from conception to completion.
Control Systems
Our Controls team, led by Matt Murphy, Yancy Green, and Ken Wilkerson, specialize in designing and implementing intelligent lighting systems that integrate seamlessly with existing infrastructure. Our Controls Engineers work closely with clients to create customized solutions that meet their specific needs.
Quote Tracking
Our quotes team, led by Channing Roberts and Max Arbess, provide expert guidance and support in selecting the perfect lighting solutions for our clients. Nicole Reichli, our Lighting Quotations Specialist, assists clients in generating accurate and timely quotes for their lighting needs.
Conclusion
At CT Lighting & Controls, we pride ourselves on being a trusted partner in the lighting industry. Our expertise is centered around delivering exceptional service, innovative solutions, and unparalleled support to our clients. Whether you're a designer, contractor, or facilities manager, our comprehensive services cater to your unique needs, empowering you to create bespoke spaces that inspire and captivate.
Customer Service Issues
The majority of reviews express severe dissatisfaction with the customer service provided by the company. Both Mike D. and Sparky Treez Stephen Montoya give the company 1-star ratings, citing terrible customer service. Mike D. labels the company as the "worst rep agency in the country, " stating that it takes an excessively long time to receive quotes back. Sparky Treez Stephen Montoya shares a similar experience, detailing a frustrating process of attempting to obtain a quote and being misinformed by the company multiple times.
Inconsistencies and Disappointments
Multiple issues arise from these reviews. Sparky Treez Stephen Montoya is disbelieving of the company's claim that he provided a wrong part number, questioning how they could send a quote twice if this were the case. Furthermore, he expresses outrage that he was informed he couldn't purchase from the company due to not having an account, which is not mentioned during the initial call.
Exceptional Experience
An outlier review stands out, as Ken W. gives the company a glowing 5-star rating. Unfortunately, his positive experience is not expanded upon, but it provides a stark contrast to the overwhelming negatives expressed by the other reviewers.
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