Techmate

At Techmate, our mission is to empower businesses to succeed by providing them with the tools and expertise they need to resolve IT problems. We understand that IT support can be complex and challenging, especially for organizations with a distributed workforce. That's why we're committed to helping customers resolve IT problems by delivering on-site, on-demand technical support from professionals.

Our Approach

We're not just another IT support company. We're a partner that can augment your IT team with seasoned professionals who can get the job done without needing any guidance or hand-holding. Our approach is simple: we provide on-demand technical support that's delivered by experts who are certified, vetted, and trained to provide top-notch service.

Our Services

Our services are designed to be flexible and scalable, so you can use us when you need us. Whether you need help with routine maintenance, urgent issues, or scheduled projects, we're here to support you. Our services include:

• On-demand technical support from certified experts
• Priority scheduling for critical issues
• Real-time tracking and reporting for visibility and transparency
• Customized solutions for complex IT problems
• 24/7 support for emergency issues

Our Advantage

We're different from other IT support companies because we understand the challenges of a distributed workforce. We know that IT problems don't respect geographic boundaries, and that's why we've built a network of over 7,000 professionals across the United States, Canada, England, and parts of the EU. Our technicians are certified experts with 5-10 years of IT experience in business and corporate environments.

Our Network

We're proud to provide on-demand, boots-on-the-ground IT support in many cities across the United States, including:

• New York
• San Francisco
• Kansas City
• And many more

What Sets Us Apart

We're committed to delivering exceptional service that exceeds our customers' expectations. We achieve this by:

• Providing 24/7 support for emergency issues
• Offering real-time tracking and reporting for visibility and transparency
• Customizing solutions for complex IT problems
• Empowering your remote employees with easy request submission and tracking

What Our Customers Say

Our customers rave about our service because we're dedicated to delivering exceptional results. Here's what they have to say:

• "Techmate has given us the ability to expand our support model seamlessly on a national footprint. Whenever we need additional hands-on support at one of our remote locations, Techmate has been able to provide top-notch Technicians and Service to get the job done." - Brandon Blake, Desktop Manager at Wilson Elser Moskowitz Edelman & Dicker LLP

• "Techmate serves as an incredible extension of our IT staff. The caliber of the Techmate talent is top-notch and the delivery of their service is excellent. Techmate delivers great results and has resources at the ready for when we need them for onsite project implementations or staff augmentation." - Brian Murphy, Director - Information Technology at Kensington Vanguard National Land Services

• "I am very impressed by the quality of the Techmate team working on our remote office support initiative. The team displays a real understanding of our issues and no job is too big or too small. This has led to better response time and end-user satisfaction." - Andrea Markstrom, CIO at Taft Stettinius & Hollister LLP

Get Started Today

If you're looking for on-demand tech support that's flexible, scalable, and responsive, look no further than Techmate. Contact us today to schedule a demo and see how we can help you resolve IT problems and improve your business.