Exceeding Expectations through Excellence, Integrity, and Community
Mission Statement
Integrity First Property Management (IFPM) is founded on the unwavering principle of providing exceptional property management services with unwavering integrity and unparalleled communication. We believe in empowering association boards and residents through personalized attention, transparency, and reliable solutions. With over 54 years of combined experience, we are committed to fostering vibrant communities and exceeding expectations.
Our Journey
The genesis of IFPM stems from the need for reliable and trustworthy property management in the Arizona community. Inspired by countless requests from homeowners tired of ineffective communication and impersonal services, we saw an opening to establish a company built on integrity, technology, and genuine communication.
Our Expertise
Our team of skilled professionals boasts extensive experience across diverse communities, encompassing master-planned neighborhoods, gated communities, and single-family neighborhoods. We leverage our expertise in:
- Financial Management: Develop and implement budget plans, monitor expenses, and ensure financial transparency.
- Administrative Support: Handle association documentation, communication, and resident inquiries with efficiency and professionalism.
- Communication & Community Engagement: Foster open communication between board members, residents, and vendors through regular updates, newsletters, and community events.
- Vendor Management: Provide comprehensive oversight of landscaping, maintenance, security, and other contracted services.
- Compliance & Governance: Ensure adherence to association bylaws, rules and regulations.
Our Values
At IFPM, our core values guide our actions and decisions:
- Integrity: Upholding ethical standards and transparency in all our dealings.
- Communication: Maintaining open and clear communication channels with our residents, board members, and vendors.
- Professionalism: Delivering reliable and efficient services with a personalized touch.
- Customer Focus: Empathizing with the needs of our residents and proactively addressing concerns.
- Innovation: Embracing technology to enhance efficiency and transparency in our services.
Join the Integrity First Difference
Contact us today to discuss your community's unique needs and discover how our personalized approach to property management can empower your association and foster a thriving community.
Integrity First Property Management Review Summary
Overview of Management Quality
Reviews suggest that Integrity First Property Management (IFPM) provides a high level of professionalism, particularly with regards to their management style and communication. Gretchen, a manager at IFPM, is praised for her diligent work and "get-er-done" attitude, which helped to resolve pending issues and improve the overall management of a community. Maxine, another manager, is commended for her responsiveness and helpfulness during the property selling process.
Online Portal and Resources
The online portal provided by IFPM is a notable feature, offering easy access to HOA documents, request forms, and other resources. This has greatly improved the experience for community members, who can now access important information at their convenience.
Responsiveness and Communication
Reviews highlight the importance of responsive communication in property management. Maxine's prompt responses and helpfulness are appreciated, while Shauna Richardson's lack of responsiveness and rude behavior are criticized.
Professionalism and Integrity
While some reviewers praise IFPM's professionalism and integrity, others have had negative experiences. Shauna Richardson's behavior is cited as an example of a lack of integrity, with reviewers feeling disrespected and ignored.
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