Business Details
Arizona Property Management Services
At Integrity First Property Management, we recognize the critical need for excellence and integrity in property management. With our principals bringing 54 years of combined experience, including 22 years managing one of the largest master-planned communities in the western United States, we deliver personalized services rooted in communication and reliability. Our team, certified through prestigious organizations like the Community Associations Institute and Arizona Association of Community Managers, ensures every managed property maintains its value and appeal.We prioritize ethical standards, technological innovation, and proactive problem-solving to exceed the expectations of homeowners and association boards alike. Our commitment to transparency and community-focused management has established us as a trusted leader in Arizona's property management landscape.
Services
Financial Management
Budget Preparation
Collection of Assessments
Compliance Enforcement
Vendor Coordination
Insurance Assistance
Homeowner Communication
Database Maintenance
Meeting Coordination
Tax Documentation
Highlights and features
- We offer 54 years of combined experience in property management.
- Our team holds CAAM, CMCA, and AMS accreditations.
- We prioritize communication and reliability for community satisfaction.
- We utilize advanced technology for efficient management.
- We guarantee professional handling of all association issues.
Associations and certifications
- Community Associations Institute (CAI)
- Arizona Association of Community Managers (AACM)
Services
Financial Management
We maintain accurate financial records, prepare monthly statements, manage reserve funds, and ensure timely collection of assessments. Our team drafts annual budgets, processes tax documentation, and enforces collection policies to safeguard association finances while providing transparent reporting to boards and stakeholders.
Compliance Enforcement
Our experts ensure adherence to community covenants, state laws, and association policies through regular property inspections and violation tracking. We handle enforcement actions professionally, including legal proceedings when necessary, to maintain property standards and protect community investments through consistent, fair compliance practices.
Vendor Coordination
We manage vendor relationships by soliciting bids, negotiating contracts, and overseeing service delivery for landscaping, maintenance, and other critical services. Our team ensures work meets quality standards, stays within budget, and gets completed promptly while maintaining insurance and licensing compliance for all approved vendors.
People
Karen Benson
Principal
With 38 years of experience, including 22 years managing McCormick Ranch, Karen holds CAAM, CMCA, and AMS certifications. She specializes in community association software development and legislative compliance.
Gretchen Rotella
Principal
Bringing 11 years of business leadership experience from a multi-million dollar investment firm, Gretchen holds CAAM and CMCA certifications. She focuses on operational efficiency and staff development for community associations.
Questions
What services do you offer for HOA management?
We provide financial management, compliance enforcement, vendor coordination, insurance assistance, and homeowner communication services tailored to each association's needs.
How experienced is your team?
Our principals have 54 combined years of experience, including managing one of the largest master-planned communities in the western United States.
What areas do you serve?
We specialize in property management services across Arizona, focusing on community associations in both urban and suburban settings.
What certifications do your team members hold?
Our team maintains CAAM, CMCA, and AMS accreditations through the Community Associations Institute and Arizona Association of Community Managers.
