Creating Floors that Tell a Story
A Legacy of Craftsmanship, A Vision for Beauty
Signature Hardwoods emerges from a rich appreciation for the timeless beauty and inherent character of wood. Founded by Tom Koczur, a seasoned expert in European hardwood, the company carries a deep-seated passion for crafting bespoke floors that elevate the homes they grace.
Our Vision
We envision floors as more than just functional surfaces. We aim to capture the essence of each client's individuality through customized designs that resonate with their unique tastes and aspirations. Our floors are works of art, meticulously handcrafted with unparalleled skill and attention to detail.
The Signature Difference
What sets us apart is our unwavering commitment to:
- Unparalleled Quality: We source only the finest European hardwoods, ensuring exceptional durability, stability, and unparalleled aesthetics.
- Exceptional Craftsmanship: Guided by generations-old traditions and cutting-edge technology, our skilled artisans meticulously handcraft each plank, ensuring flawless beauty and flawless installation.
- Sustainable Practices: We are deeply conscious of our environmental responsibility and employ sustainable methods throughout our production process.
A Bespoke Journey
From initial concept to the final installation, Signature Hardwoods walks you through every step of the journey. We involve you in the entire process, ensuring your vision is meticulously translated into a reality that exceeds expectations.
Beyond the Surface
Our floors are more than just physical structures. They are living stories, each one infused with the meticulous attention and unwavering passion of our dedicated team. We believe in the power of wood to evoke emotions, enhance spaces, and create timeless memories.
Experience the Signature Difference
Let us create a unique hardwood floor that reflects your story and complements your home's individual character. Contact us today and embark on a journey where timeless beauty meets exquisite craftsmanship.
Quality Issues with Engineered Hardwood
The author, Jill Panzica, shares a disappointing experience with Signature Hardwood's engineered hardwood product. The issues began when they noticed scratches, chips, and uneven grain on the floors. Despite reporting these problems, the company failed to provide a satisfactory solution. Two years later, the grain print began to wear off, leaving the floors in poor condition. The author was quoted $7,000 to "wax" the floors, which they deemed an unacceptable solution. They then had to resort to using 3M blue tape to secure a tarp, which ended up damaging the floors further.
Unhelpful Customer Service
The author expresses frustration with the lack of support from Signature Hardwood. They claim that the company was unresponsive to their concerns and took an extended period of time to address the issues. The author also mentions that the staircase, which was supposed to match the wood, ended up being a different color, causing mismatched flooring.
Recommendation
The author strongly advises against using engineered wood with Signature Hardwood and advises others to think twice before doing so. They express disappointment in the company's customer service and quality of product.
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