Your Property, Our Priority
At Morro Shores Inn & Suites, we take pride in offering a unique and unforgettable experience to our guests. Our beautifully landscaped courtyard, comfortable guest rooms, and luxurious suites, along with our exceptional amenities and services, make us the perfect destination for those seeking a tranquil retreat in Morro Bay, California.
Our Story
Located off Highway 1, we are just a block away from the Pacific Ocean and a 5-minute drive to downtown Morro Bay. Our hotel has recently undergone a renovation, boasting a brand new craftsman-style exterior and a warm, inviting coastal decor interior. Our modern, stylish amenities and furnishings ensure that our guests feel right at home during their stay.
Our Services
We offer an astounding selection of guest rooms and suites, each featuring a range of amenities designed to meet the needs of our guests. From comfortable deluxe rooms to luxurious suites, our accommodations are equipped with free Wi-Fi, 50" LED HDTVs, pillow-top mattresses, and balconies. Our luxury suites also feature a living space/bedroom, a queen-size pull-out sofa bed, a sofa chair with an ottoman, a fireplace, a 42" whirlpool tub, and a patio with a partial park view.
In addition to our comfortable accommodations, we also offer a range of amenities and services to enhance our guests' stay. Our beautifully landscaped courtyard is the perfect place to relax and unwind, while our laundry facility is available for our guests' convenience. We also have a meeting room that can accommodate over 30 people, making it an ideal space for family gatherings or business meetings.
Our Commitment
At Morro Shores Inn & Suites, we are committed to providing our guests with an exceptional experience that exceeds their expectations. We strive to provide a comfortable, relaxing, and memorable stay, and our friendly and attentive staff are always available to assist with any needs or requests.
Hotel Quality and Services
The hotel has received mostly negative reviews, with several guests expressing disappointment with their stays. Some of the most common complaints include dirty and worn linens, broken amenities, and poor customer service. Several guests have reported issues with cleanliness, with some even accusing the hotel of charging excessive fees.
Poor Housekeeping and Maintenance
Many guests have reported finding dirty linens and fixtures in their rooms, including reports of broken lamps and other faulty amenities. Some guests have even reported finding peeling paint and broken ceiling fixtures.
Lack of Communication and Transparency
Several guests have expressed frustration with the hotel's communication style, including surprise charges and lack of transparency. One guest reported being charged without notification, while another reported being charged for extras without being informed.
Positive Feedback
Despite the mostly negative reviews, some guests have reported positive experiences. Several guests have praised the hotel's location and friendly staff. One guest even reported a clean and comfortable room, while another reported enjoying the hotel's electric fire pit in the courtyard.
Unprofessional Staff
Some guests have reported encountering unprofessional staff members, including one guest who reported being rudely treated by the staff. Another guest reported being charged without notification, citing the hotel's "unprofessional" behavior.
Additional Issues
Several guests have reported additional issues, including a lack of pet-friendly accommodations (despite the hotel claiming to be pet-friendly) and surprise cleaning fees. One guest even reported being charged for a cleaning fee without being given the actual bill.
Conclusion
The Morro Shores Inn & Suites has received mostly negative reviews, with guests reporting numerous issues with cleanliness, maintenance, communication, and staff behavior. While some guests have reported positive experiences, the majority of reviews highlight significant issues with the hotel's services and facilities.
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