Business Details
21 Years
experience
Emergency
services
Expert Property Management Services in Richmond, VA
Great Richmond Rentals has operated from Richmond, Virginia for over two decades, specializing in residential property management and investment property services. Founded by Kyle Stephenson after identifying a gap in tailored property management solutions, we now manage over 4,000 properties across Virginia and North Carolina. Our licensed real estate professionals focus exclusively on property management, ensuring owners maximize returns while tenants receive responsive service.With expertise in leasing, maintenance, and accounting, we prioritize long-term relationships with property owners and residents. Our approach combines industry recognition through affiliations like NARPM with personalized attention, serving diverse neighborhoods from affordable to luxury markets. Having grown from a single vision to a regional leader, we maintain a commitment to community through partnerships like the Relationship Foundation of Virginia.
Services
Property Management
Tenant Screening
Rent Collection
Maintenance Services
Leasing Solutions
Details
- Year established: 2005
Highlights and features
- We handle all maintenance needs 24/7/365.
- Our streamlined application process ensures quick approvals.
- We provide a secure online tenant portal for rent payments.
- Our team consists of licensed real estate experts focused solely on property management.
- We serve over 4,000 properties across Virginia and North Carolina.
What people say
Responsive service
Quality housing
Efficient maintenance
Services
Property Management
Our comprehensive property management services include tenant screening, lease administration, and financial reporting. We handle day-to-day operations while ensuring compliance with local regulations. Property owners benefit from regular market analysis and customized strategies to maximize investment returns.
Tenant Screening
We implement thorough tenant screening processes including credit checks, criminal background investigations, and rental history verification. This ensures quality tenant placements while minimizing risks for property owners through standardized evaluation criteria.
Maintenance Services
24/7 emergency maintenance support addresses urgent property needs while scheduled maintenance preserves asset value. Our certified technicians handle repairs from HVAC systems to plumbing issues, maintaining property condition year-round.
Rent Collection
Secure online payment systems enable timely rent collection with automated reminders for late payments. We provide detailed financial reporting and ensure consistent payment tracking for property owners.
Leasing Solutions
Our leasing services include property marketing, showings, and lease preparation. We attract qualified tenants through multiple listing platforms while maintaining current vacancy rates below regional averages.
People
Kyle Stephenson
President & Owner
Founded Great Richmond Rentals in 2005 after identifying market gaps. Licensed Realtor with NARPM membership. Featured in 'Successful Property Managers' publication. Previously worked in medical device sales at Medtronic.
Katie McGovern
Vice President
Certified Public Accountant managing financial operations for ten years. Specializes in institutional client financial reporting and property acquisition analysis. Holds JMU B.S. degree with family real estate background.
Phil Harris
Sales Manager
Former digital media executive leading sales operations. Oklahoma State University graduate responsible for tenant placement and property owner relations. Community-focused with family orientation.
Carl Russell
Business Consultant
30-year real estate veteran with brokerage and investment experience. Government Bomb Squad Technician background (1979-1980) protecting three US presidents. Educates investors on long-term wealth strategies.
Jamie Bright
Senior Leasing Agent
Over decade-long tenure managing leasing operations and corporate training. Former owner of Richmond Generals youth hockey team. Senior leasing agent handling property placements and tenant relations.
Questions
Can you hold a rental property before application?
Yes, with a hold deposit and completing application within three days as outlined in the deposit form.
What age must applicants be?
All occupants 18 years or older must complete the application process.
Is the security deposit refundable?
Refundable if application is denied; forfeited if applicant withdraws after approval.
How do I apply for a rental?
Complete our online application with required documentation and pay the $65 application fee.
What payment methods are accepted?
Online payments through our portal, checks, money orders, or in-person payments at our Richmond office.
What if I want to move out?
Submit written non-renewal notice 120 days before lease expiration via email, portal, or physical mail.
