Connections Wellness Group stands as a beacon of hope and healing, offering comprehensive mental health services to individuals and families in the Dallas-Fort Worth area. We believe in a holistic approach to recovery, combining evidence-based therapies with compassionate care and personalized support.
Who We Are
Our experienced team of psychiatrists, therapists, and counselors stand ready to guide you on your mental wellness journey. We understand the unique challenges faced by each individual and tailor our interventions to meet your specific needs. We are committed to fostering an open and supportive environment where you can feel safe and respected throughout your treatment.
What We Offer
Our comprehensive services cover a vast array of mental health concerns, including:
- ADHD Treatment: Addressing attention deficit hyperactivity disorder with evidence-based interventions.
- Anxiety and Depression Treatment: Effective therapies to combat these debilitating conditions and restore emotional balance.
- Bipolar Disorder Treatment: Comprehensive management to stabilize mood and prevent episodes.
- Borderline Personality Disorder Treatment: Skills development and therapeutic interventions to manage intense emotions and relationships.
- Trauma Therapy: Healing from past experiences and overcoming complex trauma.
Beyond just treating symptoms, we focus on
- Empowering clients: We believe in collaborative partnerships where you actively take charge of your recovery.
- Restoring hope: We provide encouragement and guidance to build resilience and cope with challenges.
- Improving overall well-being: We offer resources and programs to address physical and emotional health.
Our Approach
We utilize evidence-based treatments and interventions, including:
- Medication management
- Cognitive-behavioral therapy (CBT)
- Dialectical behavior therapy (DBT)
- Mindfulness and relaxation techniques
- Trauma-informed therapies
Join Us on the Path to Wellness
Connections Wellness Group offers hope and healing to those struggling with mental health challenges. Contact us to schedule an initial assessment and discover a path to lasting well-being.
Our services extend beyond traditional treatment to include
- Medication management
- Telehealth options
- Convenient scheduling options, including same-day assessments
- Affordable and accessible care plans
Billing Issues and Lack of Transparency
The majority of reviewers expressed frustration with the billing department, citing issues with incorrect billing, double charging, and lack of transparency. Multiple reviewers reported being blindsided by unexpected bills, and some were even told to ignore the bills by the billing department. The billing department was often unhelpful and unresponsive, leading to feelings of frustration and anxiety.
Unprofessionalism and Lack of Empathy
Reviewers also criticized the unprofessionalism and lack of empathy shown by the staff. Some reviewers felt that the therapists were unengaged and uninterested in their well-being, while others reported being harassed by the billing department despite their efforts to resolve issues. The office staff was often described as unhelpful and uncaring.
Technical Issues and Cancellations
Some reviewers reported technical issues with scheduling appointments and canceling them without notice. The billing department's outsourced operations to India were also criticized for communication breakdowns.
Positive Experiences
On a positive note, one reviewer praised the therapists and the telehealth option, finding it convenient and accessible.
