Experience Luxury Living at Its Finest
At GUD Community Management, we understand the importance of creating a vibrant and thriving community experience for homeowners. As a professional community management and accounting services provider, we take pride in providing expert guidance and support to planned communities, condominiums, and homeowners associations (HOA). Our mission is to ensure that your community is managed efficiently, effectively, and with utmost transparency. With years of experience in the industry, we have developed a comprehensive understanding of the intricacies of community management, enabling us to provide tailored solutions that cater to the unique needs of each community.
Services
Our services are designed to meet the diverse needs of our clients, ensuring that their community remains a desirable place to live. Our extensive range of services includes:
General Administration
- Attendance at scheduled board meetings and annual meetings
- Maintenance of permanent records and agendas
- Enforcement of Covenants, Conditions & Restrictions
- Notification of owners regarding rules, regulations, and notices
Compliance
- Regular inspections of homeowner properties to ensure compliance with governing documents
- Notification of violations with a timeframe to remedy the issue
- Follow-up on violation process to ensure fair and consistent inspections
Assessment Billing and Delinquent Assessment Servicing
- Notification of homeowners of monthly/quarterly dues by mailing billing notices at least 30 days in advance
- Account receivable efforts for assessments and other charges levied by the Association
- Initiation of legal action as directed by the Board
Financial Management and Bookkeeping
- Remittance of payments for all bills and obligations incurred by the Association
- Provision of monthly statements of receipts and disbursements to the Board
- Preparation of financial reports, including Budget and Variance reports
- Assistance in filing necessary tax returns and preparation of an annual budget
Common Area Landscaping
- Subject to approval, we will ensure the timely maintenance and upkeep of common areas
At GUD Community Management, we strive to provide our clients with unparalleled service, ensuring that their community remains a desirable place to live. Our dedicated team is committed to ensuring that your community is managed efficiently, effectively, and with utmost transparency.
Poor Service and Lack of Transparency
GUD (formerly Snow Property Management) has been criticized for its poor service, lack of transparency, and unprofessional behavior. Homeowners have reported receiving condescending emails, confusing communications, and being left to fend for themselves. Meeting dates have been announced with short notice, and community projects have been poorly overseen, resulting in damage and inefficiency.
Leadership Issues
The company's leadership has been questioned, with some criticizing Jonathan Brown, the President and Owner of GUD, for "gaslighting" and blaming the HOA for problems. Larry Burns, a former president, was accused of taking out a $1 million loan without voter approval. Homeowners have reported feeling ignored and neglected.
Communication Issues
Communication has been a significant issue for GUD, with homeowners complaining about being ignored, receiving confusing emails, and having difficulties accessing the HOA portal. Phone calls have been met with voicemails, and emails have gone unanswered.
Positive Feedback
On the other hand, one employee, Anjanette Burns, Assistant Community Manager, has received praise for her fast and helpful responses to homeowners' issues.
Negatives and Investigation
Many homeowners have reported feeling frustrated and disconnected from the company, with some considering taking legal action. The community has been left to investigate what actions they can take at the city and state level to address the numerous discrepancies they have experienced.
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