Maximizing Your Comfort and Health
Desert Blossom Health & Rehabilitation in Mesa, Arizona, stands as a beacon of hope and care for individuals seeking short-term rehabilitation and long-term care. We are dedicated to empowering each resident to regain their strength, mobility, and independence.
Our Compassionate Staff - Your Partners in Recovery
Our team of highly skilled and compassionate professionals works collaboratively with each patient, their families, and their healthcare providers to create a customized care and treatment plan. We understand the importance of building strong relationships and providing personalized attention to address each individual's unique needs.
A Comprehensive Approach to Rehabilitation
At Desert Blossom, we embrace a holistic approach to rehabilitation, utilizing a diverse range of therapies and services. Our in-house therapy team combines evidence-based techniques with compassionate care to address various health challenges. We offer:
- Physical Therapy (PT) & Physical Therapy Assistants (PTA): Improve balance, reduce fall risk, strengthen muscles, and restore movement.
- Occupational Therapy (OT) & Certified Occupational Therapy Assistants (COTA): Enhance functional skills, perform daily activities with ease, and regain independence in performing tasks like dressing and eating.
- Speech and Language Pathology: Address communication difficulties, swallowing disorders, and cognitive impairments.
- Rehab Aide/Technicians: Provide hands-on assistance with everyday activities and personal care.
Staying Active - Engaging in Meaningful Activities
Staying physically and mentally engaged is crucial for healing and rehabilitation. At Desert Blossom, we offer a variety of activities designed to keep residents active and social:
- A diverse monthly activity calendar featuring exercises, social gatherings, and recreational outings.
- Individualized rehabilitation programs that encourage regular movement and participation in daily life.
Quality Care - A Commitment to Excellence
We believe in delivering the highest quality care and have earned a 5-star overall rating from Medicare.gov. Our commitment to excellence is reflected in:
- Skilled and compassionate nursing care
- State-of-the-art rehabilitation therapies
- Comprehensive care plans tailored to individual needs
- Engaging social and recreational programs
Overall Experience
The majority of reviewers expressed extreme dissatisfaction with their experience at the facility, citing poor care, unsanitary conditions, and unresponsive staff.
Poor Care and Neglect
Reviewers reported instances of neglect, including unattended call lights, soiled diapers, and lack of proper medical care. One reviewer stated that a patient was refused hospitalization despite needing urgent medical attention.
Unsanitary Conditions
The facility was described as dirty and unsanitary, with broken blinds, nasty walls, and a strong smell of feces and urine.
Staff Issues
Reviewers criticized the staff for being uncaring, unresponsive, and poorly trained. Some reported that staff members were rude and dismissive, and that management was unhelpful and unresponsive to concerns.
Positive Exceptions
One reviewer reported a positive experience, stating that the staff provided good care to their friend and helped him recover from his condition. Another reviewer, a community partner in the medical field, praised the facility's staff and coordination with case managers.
Recommendations
Most reviewers strongly advised against sending loved ones to this facility, citing the poor care, unsanitary conditions, and unresponsive staff.
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