Providing a Better Way of Life. Your Choice. Our Promise.
Borbas Pharmacy and Medical Supply is a premier healthcare provider serving the Brooklyn community since 2006. We pride ourselves on our friendly customer service, extensive collection of diabetic and medical supplies, and commitment to providing a better way of life for our customers. Our multilingual staff speaks English, Spanish, and Russian, ensuring that language is never a barrier to receiving exceptional care.
Our Services
At Borbas Pharmacy and Medical Supply, we offer a wide range of services designed to cater to the unique needs of our customers. Our pharmacy services include refill and transfer of prescriptions, bill payment, and online shopping. We also provide medical supplies, including diabetic supplies, orthotics, and other medical equipment. Our team of experts, including Respiratory Care Practitioners, Compression Hose Fitters, Medical Equipment Technicians, Mastectomy Fitters, and Customer Service Representatives, work together to provide personalized assistance in choosing the right products and ensuring proper use.
We understand the importance of convenience, which is why we offer free home delivery to all five boroughs, 24-hour emergency service, and bilingual staff. Our user compliance reports and follow-up with physicians ensure that our customers receive the best possible care. We accept a wide range of insurance plans, making our services accessible to everyone.
Our Mission
At Borbas Pharmacy and Medical Supply, our mission is to provide exceptional healthcare services and products that improve the quality of life for our customers. We are committed to building long-term relationships with our customers, physicians, and caregivers, and we strive to exceed expectations through our personalized approach, extensive product offerings, and exceptional customer service.
Download Our Free App
Stay connected with us and manage your health information in one place. Our free app allows you to refill prescriptions, set reminders, and save on medications. Download now and experience the convenience of having your health information at your fingertips.
Unreliable Service and Poor Communication
Some customers have expressed frustration with the pharmacy's lack of reliability and poor communication. Author Toni reported being left without supplies for a second time due to the pharmacy's failure to notify her of impending refills. Author Snow Dog Family had a similar experience, with their insulin pump delivery being delayed for 10 days and being left without supplies.
Inconsistent Reviews
However, other customers have had positive experiences with the pharmacy. Authors Debbie Franke, Jose Giraldo, Candice, Nastya Tretyak, Sade Gettys, and Kelvin Williams all gave 5-star reviews, praising the pharmacy's reliability, helpful technicians, and efficient service.
Incompetence and Unprofessionalism
A few customers have had extremely negative experiences with the pharmacy, citing incompetence and unprofessionalism. Authors Carolyn Abott and Joseph Horn both gave 1-star reviews, with Carolyn expressing outrage over the pharmacy's handling of her diabetic supplies and Joseph stating that the pharmacy's products always arrive in perfect condition but the service is unreliable.
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