Discover the ultimate in comfort and convenience at Columbia Trails.
A Trusted Partner for 24/7 San Diego Towing Services
Pacific Autow Center has been a trusted provider of reliable and efficient towing services in San Diego County since 1985. As a family-owned business, we pride ourselves on our commitment to exceptional customer service and rapid response times.
Our Services
Emergency Roadside Assistance
From dead batteries to being stranded with an empty fuel tank, our team is equipped to handle all your roadside emergencies.
Heavy Duty Towing
No job is too big for us! We provide heavy duty towing services for all types of vehicles, including boats.
Towing Services
Our reliable towing services are designed to get you and your vehicle where you need to be, whether it's to a repair shop or your home.
Impound Services
If your vehicle has been impounded, our experienced team will work quickly to recover it and get you back on the road.
Battery Service
Don't let a dead battery leave you stranded. We provide fast and affordable battery diagnostics and replacements.
Private Property Towing
We offer private property towing services to residential and commercial properties.
What Sets Us Apart
- Family-owned and operated: We take pride in our local roots and personalized approach to customer service.
- Rapid response times: We understand the importance of getting help quickly, so we respond to calls promptly.
- Experienced and certified drivers: Our team of experienced drivers is certified and equipped to handle all types of towing situations.
- Competitive prices: We offer competitive rates and provide upfront estimates.
- Exceptional customer service: Our friendly and professional team is dedicated to providing you with a seamless and stress-free experience.
Join our team of professionals!
If you're passionate about providing exceptional customer service and helping people in their time of need, we encourage you to apply to join our team.
Services and Support
Pacific Autow Center offers a range of services, including towing, which is reflected in the majority of the reviews. Many customers have praised the company's services, with several reviewers complimenting the professionalism and friendliness of the tow truck drivers and dispatchers.
Positive Experiences
Many customers have had positive experiences with Pacific Autow Center, citing quick and reliable service, friendly and knowledgeable drivers, and excellent customer service. Reviewers have praised the company's responsiveness, with some mentioning that they received updates on the arrival time and location of the tow truck.
Negative Experiences
However, some customers have reported negative experiences, including delayed or missed pick-ups, poorly secured vehicles during transport, and difficulty with payment and repairs. Two reviewers have reported damage to their vehicles while being towed, leading to further issues and disputes.
Summary
Overall, Pacific Autow Center seems to be a reliable and customer-focused company, although there are some areas for improvement. While some reviewers had consistently positive experiences, others encountered issues with communication, service quality, and even vehicle damage.
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