Where affordability meets comfort
Our Story
The Screen Shop Inc. has been serving the Palm Beaches since 1987, providing exceptional screen enclosure and window solutions to our valued customers. As a family-owned company, our primary goal is to ensure that our customers are protected and prepared for the unpredictable weather conditions that come with living in South Florida.
Our Services
At The Screen Shop Inc., we offer a wide range of services to cater to the unique needs of each customer. From screen maintenance and repair to new customized replacement enclosures built to last, we accommodate numerous applications at a reasonable price. Our skilled technicians are equipped to handle various types of repairs, including broken glass, balance rods, handles, wheels, leaks, or locks.
Screen Enclosures and Lanais
Our expertise extends to designing and installing screen enclosures and lanais that meet Florida Building Code Specifications. Our picture wall screens allow for the most unobstructed view permissible by Florida Building Code, while our new enclosures are built to withstand up to 170 mph winds.
Window and Door Screens
We specialize in repairing and rebuilding window and sliding screens in our shop in Lake Park. Our customized screen doors and window screens are high-quality, durable, and designed to thrive in the Florida weather. We also feature and install Progressive Motorized Screens, a cutting-edge system Made In The USA that eliminates most service issues.
Hurricane Protection Products
At The Screen Shop Inc., we understand the importance of protecting your home from hurricanes. We offer various solutions, including impact windows, storm panels, and accordion shutters. Our storm panels provide an extra layer of protection for your windows and doors, while our accordion shutters offer superior protection against hurricane winds and flying debris.
Why Choose Us?
As a trusted and experienced screen enclosure and window company, we pride ourselves on providing a superior customer service experience. Our hard work and expert knowledge show in our results, and we guarantee satisfaction every time. You can always rely on us to not only do a job well done but educate and update you along the way.
Quality of Service
The quality of service provided by The Screen Shop is a recurring theme throughout the reviews. Some customers have had excellent experiences, praising the company's professionalism, attention to detail, and friendly staff. For example, Frank Crupi and Michael Frascatore both gave the company 5-star reviews, praising their experience from start to finish. Frank mentioned that the company's representative, Carl, was always responsive and provided updates on the project, while Michael praised the quality of the screens and the installation process.
On the other hand, some customers have had disappointing experiences. Ken Rizzio gave the company a 1-star review, complaining about broken glass from the old windows and damage to their master bedroom wall. Sarah Storie also gave the company a 1-star review, criticizing the poor quality of the installation and the lack of communication from the company.
Communication
Communication is another important theme in these reviews. Some customers have praised the company's communication, saying that they were kept informed every step of the way. For example, Frank Crupi mentioned that Carl provided updates on the project, while Amelia West praised the company's hospitality and customer service.
However, some customers have had issues with communication. Sarah Storie complained that she had to call the company multiple times for updates on the project, while Ken Rizzio said that the company never communicated with him about the issues with his installation.
Conclusion
Overall, the reviews for The Screen Shop are mixed. While some customers have had excellent experiences, others have been disappointed with the company's service. The company's quality of service, communication, and attention to detail are all important factors that affect customer satisfaction.
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