Business Details
37 Years
experience
Your Trusted Logistics Partner in Palatine, IL
Founded in 1989, New Age Logistics has built a reputation as a trusted third-party freight brokerage committed to delivering personalized logistics solutions. With over 30 years of industry experience, we leverage a nationwide network of 20,000+ carriers and advanced technology to ensure reliable, on-time freight delivery. Our team approach minimizes disruptions while maintaining transparency through every stage of the shipping process. As part of the Evans Network of Companies, we combine decades of expertise with cutting-edge tools to meet complex supply chain demands. Our philosophy centers on treating client freight as our own, supported by rigorous carrier compliance procedures and a best-in-class claims resolution ratio.We maintain 24/7 carrier support, expedited payment terms, and dynamic routing solutions to optimize efficiency. Recognized with the BBB Torch Award for Marketplace Ethics, our operations emphasize trust, honesty, and human connections. Headquartered in Palatine, Illinois, we serve North America with services including truckload, LTL, expedited, rail, and international shipments. Our commitment to community extends beyond business through employee-led philanthropy initiatives that support local and national causes.
Services
Freight Management
Truckload
Less-Than-Truckload (LTL)
Expedited Shipping
Rail Shipments
International Logistics
Inbound Logistics
Freight Bill Auditing
Nationwide Network
Volume LTL
Details
- Year established: 1989
Highlights and features
- We offer 30+ years of logistics expertise with a proven carrier compliance process
- Our team approach reduces communication barriers and improves service consistency
- We maintain a best-in-class claims resolution ratio for faster issue resolution
- Part of the Evans Network of Companies for expanded service capabilities
- 24/7 carrier support with payment terms exceeding industry averages
Associations and certifications
- BBB Torch Award for Marketplace Ethics
What people say
Knowledgeable team
Dependable delivery
Timely payments
Excellent service
Lasting partnership
Services
Freight Management
Our comprehensive freight management services optimize supply chain efficiency through strategic carrier selection and real-time tracking. We handle all shipment types including truckload, LTL, and specialized freight. With 30 years of industry expertise, we ensure cost-effective solutions while maintaining on-time delivery rates above 99%.
Less-Than-Truckload (LTL)
Our LTL services combine cost-efficiency with reliability for shipments under full truckload capacity. We utilize advanced routing algorithms to optimize transit times while maintaining strict handling protocols. With access to 20,000+ pre-vetted carriers, we guarantee competitive pricing and real-time shipment visibility through MacroPoint tracking technology.
Expedited Shipping
For time-sensitive shipments, our expedited services guarantee priority handling and direct routing. We maintain a dedicated network of responsive carriers to ensure rapid deployment. Our 24/7 operations team monitors each shipment continuously, providing proactive updates and contingency planning to maintain strict delivery timelines.
Rail Shipments
Our rail logistics solutions combine cost-efficiency with environmental responsibility for bulk freight transportation. We manage seamless intermodal transfers between rail and truck networks, leveraging the Evans Network's infrastructure. This service includes real-time tracking, customs coordination for international routes, and specialized equipment for diverse cargo types.
Freight Bill Auditing
Our comprehensive freight bill auditing service ensures accurate invoicing through automated verification systems. We identify discrepancies in carrier charges, accessorial fees, and fuel surcharges across all shipment types. This service integrates with client accounting systems to streamline payment processes and maintain budget compliance.
People
Carolyn Gable
Founder
Founded New Age Transportation in 1989, transforming it from a garage operation to industry leader. Recognized with multiple awards including WBDC Entrepreneurial Woman of the Year and TEDxBerkeley speaker status.
Pam Troy
Senior Business Development Manager
Leads business development initiatives with focus on customer satisfaction. Manages strategic partnerships and client relationships while mentoring team members in logistics best practices.
Joe Verzillo
Carrier Sales Coordinator
Coordinates carrier operations while supporting community initiatives. Manages administrative functions for carrier relations and contributes to organizational philanthropy efforts through multiple charitable engagements.
Tami Rohr
Business Development Agent
Develops business partnerships while maintaining active community involvement. Serves as religious education instructor and homeless shelter volunteer, demonstrating commitment to both professional and social responsibilities.
Mike Desautels
Manager, Carrier Sales
Oversees carrier sales operations with focus on relationship building. Coordinates fundraising efforts and community engagement programs while maintaining active participation in local civic organizations.
Questions
What types of freight services do you offer?
We provide full truckload, LTL, volume LTL, expedited, rail, and international shipping solutions through our network of 20,000+ carriers.
How do you ensure on-time deliveries?
We maintain 99%+ on-time performance through real-time tracking, carrier performance monitoring, and proactive exception management using MacroPoint technology.
What payment terms do you offer carriers?
Our payment terms exceed industry averages, with Quick Pay options available for urgent payment needs through our RMIS onboarding system.
How can I track my shipment?
Real-time tracking is available through our TMS platform with MacroPoint integration, providing continuous visibility throughout the shipping process.
What makes you different from other brokers?
We combine 30+ years of experience with personalized service, maintaining a team approach and leveraging the Evans Network's extensive resources.
Do you handle international shipments?
Yes, we manage international logistics including customs coordination and multi-modal transportation solutions for global supply chains.
Videos
