We treat your goods like Royalty
Royal Express stands as a testament to dedicated service, unwavering expertise, and a genuine commitment to exceeding expectations. Founded in 1999, we have emerged as a leading provider of comprehensive transportation and logistics solutions, connecting North and South America with unparalleled expertise.
Our Beginnings and Evolution
Our founder, driven by an unwavering work ethic and an innovative spirit, started with humble beginnings. Starting as a mechanic, driver, salesman, and bookkeeper, he built invaluable relationships with customers and banks. This foundation became the bedrock of Royal Express as it grew into the reputable corporation it is today.
What Drives Us
Our unwavering commitment to customer satisfaction fuels our relentless drive for excellence. We prioritize open communication, personalized attention, and transparent tracking to ensure transparency and peace of mind for our clients. We are dedicated to becoming your trusted partner, building strong relationships through open communication and collaborative problem-solving.
Quality, Expertise, and Growth
Royal Express offers a comprehensive range of services designed to meet the diverse needs of our clients. Our services include:
- Door-to-door service: Seamless transportation from point of origin to destination.
- Online tracking: Real-time visibility and peace of mind throughout the journey.
- Automated tracking reports: Detailed reporting for enhanced transparency and accountability.
- Warehousing & distribution services: Secure storage and distribution of goods across regions.
- Trailer drop pool availability: Flexible and cost-effective transportation solutions.
What Sets Us Apart
What truly sets Royal Express apart is our unwavering dedication to:
- Customer satisfaction: We prioritize open communication, personalized attention, and transparency.
- Exceptional service: Our experienced team delivers reliable and prompt service with a smile.
- Industry expertise: We have deep knowledge and experience in diverse industries, ensuring tailored solutions.
- Continuous improvement: We constantly invest in state-of-the-art technology and infrastructure for enhanced efficiency and sustainability.
Unsatisfactory Experience
The majority of the reviews express dissatisfaction with Royal Express. Several drivers report having bad experiences with the company's drivers, dispatch, and payment policies. For example, Author Amelia mentions a driver being aggressive on the road, while Author Richard Stewart complains about not getting paid on time and benefits not being fulfilled. Author Mark Bartley writes about having to wait a week for a load and not receiving payment for owed amounts. These negative experiences have led to several drivers giving the company a low rating.
Positive Experience
In contrast to the negative reviews, a few drivers have had positive experiences with Royal Express. Author Larry Johnson praises the company for being a good place to work, having friendly staff, and paying on time. Another driver, Richard Stewart, mentions earning a good income and being satisfied with the dispatch and trucks. Leticia Salazar expresses happiness with her job and highly recommends the company. John Davidson appreciates the company's staff and workplace. Finally, Richard Stewart's second review highlights the company's good dispatch, benefits, and trucks.
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