Partners on your healing journey
Our Mission
Valley Mental Health is a passionate outpatient mental health clinic in Marion and Polk counties, Oregon. We believe in empowering individuals to overcome challenges, achieve personal growth, and live fulfilling lives. We partner with you on your healing journey, offering compassionate, individualized care to every client.
Our Values
Our clinical team is dedicated to:
- Collaboration: Working with you to understand your unique needs and collaboratively develop treatment plans.
- Equity: Providing accessible and inclusive care that respects individual differences.
- Support: Offering a safe and nurturing environment where you can feel heard and supported.
- Inclusivity: Welcoming individuals of all backgrounds, identities, and experiences.
- Respect: Treating you with dignity and care, upholding your right to privacy and confidentiality.
Our Services
We offer a comprehensive range of services to address various mental health concerns, including:
Individual Therapy
- Short-term and long-term therapy for adults, children, and adolescents.
- Treatment for anxiety, depression, trauma, addiction, and various mental health disorders.
Group Therapy
- Support groups for specific diagnoses and life challenges.
- Therapeutic groups for family members and significant others.
Family Therapy
- Strengthening family dynamics and communication.
- Addressing conflict and communication challenges.
Additional Services
- Mental health screenings and assessments.
- Medication management (with partner psychiatrists).
- Crisis intervention and support.
Our Team
Our team of qualified mental health professionals includes:
- Licensed Clinical Social Workers (LCSWs)
- Licensed Professional Counselors (LPCs)
- Certified Alcohol Drug Counselors (CADCs)
- Licensed Psychiatrists
- Psychiatric Mental Health Nurse Practitioners (PMHNPs)
Client-Centered Care
At Valley Mental Health, you are at the center of everything we do. We believe in empowering you to take an active role in your treatment and achieve lasting well-being. We are committed to:
- Providing personalized care tailored to your unique needs and goals.
- Regularly reviewing and adjusting your treatment plan based on your progress.
- Offering a supportive and collaborative environment where you can feel safe and respected.
Staff and Service Quality
The reviews highlight mixed opinions about the staff and service quality at Valley Mental Health. Some reviewers had positive experiences with specific staff members, such as Ayako, Chelsea Green, and Crystal, who were described as helpful, kind, and professional. However, others had negative experiences with staff members, including Julie O'Connor, Cassie, and the front office staff, who were described as unprofessional, unhelpful, and poorly trained.
Complaints and Misrepresentation
Some reviewers expressed concerns about misrepresentation and unprofessional behavior by staff members. One reviewer reported that Julie O'Connor was not a licensed therapist as presented, and that she breached confidentiality. Another reviewer, Islee Ricker, reported that Cassie was unprofessional and did not provide effective counseling services.
Positive Experiences
Despite the negative experiences, some reviewers had positive experiences with the staff and services at Valley Mental Health. They reported feeling helped, supported, and understood by their therapists, and appreciated the availability of complaint resources.
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