At Silver Oaks Senior Apartments in Aurora, Illinois, we pride ourselves on providing a vibrant 55 and over community that caters to the unique needs of our residents. Our senior apartments are designed to offer comfort, convenience, and a strong sense of community. With a wealth of in-home amenities and a range of community features, we strive to provide a relaxing and inviting living environment.
Our Services
We understand that our residents have unique needs, which is why we offer a range of tailored services to make living with us a breeze. From our on-site clubhouse with community activities to our impeccably managed grounds and nearby pond, we cater to your every need. Our apartments are designed to be single-level, making it easy to navigate and relax in the comfort of your own home. We also offer full kitchens with modern appliances, washer and dryer hookups, and high-speed internet access for your convenience.
Pet-Friendly Community
We understand that pets are an integral part of your family, which is why we offer pet-friendly senior apartments in Aurora. Our community is designed to be welcoming to all members of your household, including your furry friends.
Location
Our senior apartments in Aurora are conveniently located near shopping, restaurants, and other amenities. We're also situated on the 540 bus line, making it easy to get around the city. Plus, with nearby access to Interstate 88, you'll have fast and easy access to Chicago and surrounding suburbs.
Our Values
At Silver Oaks Senior Apartments, we're committed to providing exceptional service and a welcoming community. Our team-driven work culture inspires us to add value to our work through continuous professional and personal development. We strive to serve our communities and engage with local charities and organizations to make a positive impact.
Aurora, Illinois
Located on the banks of the Fox River, Aurora is a vibrant suburb of nearly 200,000 people. With its rich history, cultural attractions, and convenient transportation options, Aurora is the perfect location for those looking for a relaxed and connected lifestyle.
Excellent Customer Service
The customer service at Silver Oaks has been praised by multiple reviewers. Vera, a staff member, was commended for her patience, organization, and willingness to help despite being busy. Shawn, the maintenance man, was also highly praised for his helpfulness, politeness, and dedication to his job. He was described as a relief and an answer to prayer during the quarantine period.
A Standout Employee
Shawn, the maintenance man, was mentioned in multiple reviews for his exceptional service. He was described as going above and beyond to help residents, including seniors who require extra assistance. His positive attitude, politeness, and smile were highlighted as making a significant difference in the lives of residents.
Facility and Staff Issues
However, not all reviewers had a positive experience. One reviewer reported a poor experience at the leasing office, where they were not greeted and were told about a 10-15 year waiting list without any eye contact. The staff member's behavior was seen as unwelcoming and unprofessional.
Another reviewer had a negative experience over the phone, where a rude male staff member answered their questions begrudgingly and seemed distracted by laughter in the background.
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