Your one-stop locksmith solution for all your lock and key needs
A Trusted Partner for Secure Solutions
At Indy Lock n Key, we stand as a reputable and reliable locksmith company serving Indianapolis, Indiana and surrounding areas. Our team of professionals has years of experience in handling diverse lock and security concerns, providing peace of mind to our valued customers. We prioritize integrity, efficiency, and meticulous service delivery, making us one of the most trusted locksmith services in the region.
Expertise Across Industries
We understand that security needs differ across industries and scenarios. That's why we offer specialized services for:
Residential
- Emergency lockout assistance
- Key duplication and replacement
- Lock repair and installation
- Smart lock installation and programming
- Security assessment and consultation
Commercial
- Master key system reprogramming
- Installation of panic and exit devices
- Combination lock systems and electric strikers
- Security audits and risk assessments
Automotive
- Key retrieval from locked vehicles
- Car lock repair and replacement
- Remote key programming and synchronization
Quality You Can Trust
We use only the highest-quality products from trusted manufacturers to ensure reliable and long-lasting solutions. Our technicians are highly trained and certified, ensuring that each project is completed with precision and attention to detail.
Responsive and Reliable
At Indy Lock n Key, we understand the importance of speed and efficiency in emergency situations. Our team responds promptly to your call, offering swift and reliable service, day or night. We believe in clear communication and will keep you updated throughout the process, ensuring transparency and peace of mind.
An Established and Secure Company
Our company is fully licensed and insured for your peace of mind. We hold an excellent reputation in the community, built on trust, integrity, and exceptional customer service. You can be confident that you're partnering with a reliable and responsible locksmith service.
Communication and Responsiveness
Several customers praised Indy Lock and Key's responsiveness and communication. Many reviews mentioned that representatives were quick to return calls and provide estimates or answers to questions. Some reviewers appreciated the courtesy and professionalism of the technicians, who were prompt and efficient in completing tasks.
Customer Service Issues
However, numerous customers experienced issues with customer service. Several reviewers mentioned that staff failed to return calls, leading to frustration and inconvenience. Some customers felt that the company was not transparent about costs, leading to unexpected expenses. A few reviewers reported poor service quality, including incorrect installations and excessive charges.
Cost and Value
A recurring theme among negative reviews was the perceived high cost of services. Several customers felt that the company charged too much for its services, with some even claiming to have been "ripped off". In contrast, some reviewers appreciated the reasonable prices and value for the services provided.
Reliability and Quality of Work
Some customers reported issues with the quality of work, including faulty installations and poor craftsmanship. A few reviewers mentioned that technicians were unable to fix problems correctly or left tasks incomplete.
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