Our Story
At Goodsense Pharmacy, we pride ourselves on a rich history that dates back to 1895. For over a century, we have been dedicated to providing high-quality medication management and dispensing services to our patients. Our mission is to provide healthcare providers and patients alike with high-touch, high-tech medication support services that adhere to the highest standards of care and safety.
Our Philosophy
At Goodsense Pharmacy, patients are people. We believe that every individual deserves exceptional care and compassion. That's why we invest in cutting-edge technology and innovative solutions to make our patients' lives easier. Our team is passionate about delivering personalized services that cater to each patient's unique needs and preferences. Whether you're receiving care for a chronic condition or managing a complex treatment plan, we're committed to empowering you with the knowledge and support you need to thrive.
Our Services
As a trusted healthcare provider, we offer a wide range of services designed to improve patient outcomes and enhance the overall healthcare experience. These services include:
- Rx Refill: Conveniently refill your prescriptions online or over the phone, with the option for free delivery or in-store pickup.
- Auto Refill: Never miss a dose or run out of medication with our automated refill reminders and prescriptions.
- MTM Services: Benefit from our medication therapy management programs, which include medication reviews, counseling, and education to optimize your treatment plan.
- LTC & Senior Living: Receive specialized care and support designed specifically for seniors and long-term care facilities.
- Patient Centered Therapy: Receive expert care from our experienced providers, who prioritize your unique needs and goals.
Our Expertise
Our team of experts is dedicated to staying ahead of the curve, ensuring that our patients receive the most advanced and effective care possible. With a focus on quality, safety, and patient satisfaction, we've established ourselves as a premier healthcare provider in the region.
Our Technology
At the forefront of innovation, we invest in cutting-edge technology to streamline processes, improve efficiency, and enhance patient care. Our advanced systems enable seamless communication, secure data storage, and real-time access to critical information.
Our Commitment
As a trustworthy and compassionate healthcare provider, we pledge to uphold the highest standards of quality, safety, and patient-centered care. We believe that every individual deserves personalized attention, tailored solutions, and unwavering support. At Goodsense Pharmacy, we're dedicated to being your trusted healthcare partner.
Positive Experiences
- Exceptional service and dedication to customer satisfaction
- Helpful and compassionate staff, particularly Jahnavi and Robert
- Efficient delivery services, with some prescriptions delivered within a few hours
- Individualized service and explanations of prescriptions
Issues with Receipts and Billing
- Difficulty in obtaining a receipt for a purchase, with multiple requests and phone calls needed
- Concerns about the pharmacy's standard business practice regarding receipts
Poor Customer Service
- Horrible customer service experiences, with some customers feeling neglected or unimportant
- Difficulty in getting assistance or resolving issues, with long wait times and unreturned calls
- Staff attitude and behavior put some customers off
Prescription and Insurance Issues
- Issues with insurance companies and coverage, with some prescriptions not being accepted
- Confusion over prescription availability and location, with some customers being referred to other locations
- Difficulty in getting accurate information and resolving issues
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