Helping Kids Feel Special and Smile Big!
Our Mission
At Eastern Dental PLC, we are committed to providing accessible pediatric dentistry in Grand Rapids. We accept Medicaid, Delta Dental Healthy Kids and Blue Cross Blue Shield Healthy Kids Dental Programs, as well all other dental insurances, cash, and all major credit cards! Our pediatric dentist, Dr. David Boone, has a knack for working with young patients and is dedicated to keeping their smiles strong as they grow. Parents and kids alike trust our caring team for gentle services that create positive impressions of the dental office.
Our Services
Kids' dental services at our Grand Rapids office include: Children's Checkup (Exam, X-rays, Teeth Cleaning), Patient Education (Brushing and Flossing Instructions, Oral Hygiene Supplies), Fillings, Tooth Extractions, and Children's Emergency Dentistry. Dr. Boone and his staff provide children with tips on brushing and flossing their teeth while treating any current oral health issues. Our dentist and team understand how important it is to make sure kids feel welcomed, along with providing the right toothbrushes and toothpaste to use at home. Our patients are given goodie bags with these supplies and stickers after their successful dental visit!
Our Approach to Care
We go the extra mile to make your kids smile, spending one-on-one time with them at each appointment. Our goal is to meet your child's vital oral health needs, preventing the development of decay and damage to teeth, as well as to educate them and provide the necessary tools and supplies to properly care for their dental needs. We understand how important it is to make sure kids feel special and welcomed, along with providing the right toothbrushes and toothpaste to use at home. Our patients also learn the importance of becoming independent, as they are welcomed to the treatment area on their own.
Our Team
At the core of our pediatric dental practice is a friendly team of professionals that are dedicated to your child's utmost comfort and optimal oral health. As part of our commitment to providing close, personalized attention to every patient, we want to encourage parent communication. Please know that we are here to provide outstanding patient care and education to your little one and that we value the trust you have placed in us.
Parental Accompaniment Concerns
Several reviewers expressed concerns about not being allowed to accompany their child during dental appointments, which caused anxiety and fear in the children.
Staff and Services
Some reviewers praised the friendly and helpful staff, clean waiting rooms, and efficient services. However, others experienced rude staff, lacked transparency in their procedures, and had issues with the way they handled cavities and fillings.
Positive Experiences
Many reviewers reported positive experiences, citing kind and caring staff, quick appointments, and clean offices. Some mentioned that their children felt comfortable and relaxed during appointments.
Negative Experiences
Several reviewers had negative experiences, including being denied accompaniment during appointments, witnessing poor treatment of children, and experiencing rude staff. Some reported issues with the way cavities were handled, and one reviewer claimed their child was left with trapped infections.
Unique Concerns
One reviewer reported a lack of mask-wearing by staff during the pandemic, while another reviewer was unhappy about the use of laughing gas during fillings.
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