Empowering Your Financial Future, One Member at a Time
At Great Basin Federal Credit Union, we're committed to providing an honest, fair, and personal banking experience. We believe in going above and beyond for our members, and we're dedicated to helping you achieve your financial goals.
Our History
Great Basin Federal Credit Union has been serving the community for over 60 years. We've grown from a small credit union to a thriving financial institution, and we're proud of our heritage. Our commitment to our members has remained unwavering, and we're dedicated to providing exceptional service and innovative solutions to help you succeed.
Our Services
We offer a wide range of services designed to help you achieve financial freedom. From free checking accounts to high-yield savings accounts, we have a range of options to suit your needs. Our loan options include auto loans, home loans, personal loans, and more, all designed to help you achieve your financial goals. We also offer a range of services, including card management, online banking, and mobile banking, to make managing your finances simple and convenient.
Our Mission
Our mission is to provide an honest, fair, and personal banking experience. We believe in building strong relationships with our members, and we're committed to helping you achieve financial success. We're dedicated to providing exceptional service, innovative solutions, and personalized advice to help you achieve your financial goals.
Our Values
At Great Basin Federal Credit Union, we value honesty, fairness, and personal service. We believe in being transparent, reliable, and trustworthy, and we're committed to building strong relationships with our members. We're dedicated to helping our members achieve financial freedom, and we're passionate about providing exceptional service and innovative solutions to help you succeed.
Excellent Customer Service
The credit union has received praise for its excellent customer service, with staff going out of their way to help customers, explaining everything clearly, and providing great service over the phone and in-store.
False Advertising and Unreliable Services
However, some customers have reported false advertising, specifically with regards to getting paid 2 days in advance, which is not always the case. Others have had negative experiences with the credit union's services, including difficulties with transactions, stolen cards, and unhelpful customer service.
Criticism of Staff and Services
Some customers have criticized the credit union's staff, saying they are difficult to deal with, unhelpful, and sometimes incompetent. There have also been complaints about the credit union's services, including the charging of unnecessary fees, failure to process stop payments, and poor online services.
Positive Experiences
Despite the negative reviews, some customers have reported positive experiences with the credit union, including great service, clear explanations, and competitive loan rates.
Be the first to review Nevada Federal Credit Union.
Write a Review