Business Details
Trusted Electronics Manufacturing & Repair Experts
DEX has been delivering comprehensive supply chain solutions for over three decades, specializing in engineering, manufacturing, and repair services for high-tech electronic and electromechanical components. Our expertise spans product lifecycle management, from concept and design through production and after-market support, serving industries such as healthcare, renewable energy, telecommunications, and consumer electronics. With ISO 9001, 13485, and 14001 certifications, we prioritize quality, cost efficiency, and sustainability. Our global network ensures strategic accessibility, reducing carbon footprints while enhancing client flexibility. We offer end-to-end services, including depot repair, parts management, reverse engineering, and supply chain consulting, tailored to meet exact client specifications.Our engineers and technicians employ cutting-edge tools and methodologies to optimize product performance and longevity. By integrating hardware and software systems, we streamline operations, allowing clients to focus on core business activities. Our remanufacturing solutions extend product lifespans, offering financial and environmental benefits. With a customer-centric approach, we provide real-time repair tracking, rapid turnaround times, and dedicated account management. Our partnerships with over 4,000 global suppliers ensure access to hard-to-find components, while our parts exchange and overstock sales programs maximize revenue recovery. DEX remains committed to innovation, reliability, and long-term relationships, ensuring clients maintain a competitive edge in dynamic markets.
Services
Manufacturing
Engineering
Depot Repair
Parts Management
Returns Management
Supply Chain Consulting
Spare Parts Procurement
Overstock Parts Sales
Parts Exchange Program
Test Development
Highlights and features
- We offer over 30 years of expertise in electronics lifecycle solutions.
- Our ISO-certified services ensure quality and compliance across industries.
- Global network provides strategic accessibility and reduced carbon footprints.
- Customized supply chain consulting optimizes client cost and efficiency.
- Reverse engineering reduces repair costs to a third of new product purchases.
Associations and certifications
- ISO 9001
- ISO 13485
- ISO 14001
What people say
Excellent account management
Timely repair turnaround
Effective reverse engineering
Preferred supplier status
Strong global network
Services
Manufacturing
DEX provides end-to-end manufacturing solutions for high-tech electronics, including product design, assembly, and upgrades. Our ISO-certified processes ensure quality and compliance across industries like healthcare, renewable energy, and telecommunications. We utilize advanced engineering tools to meet exact client specifications.
Engineering
Our engineering services focus on reverse engineering, product optimization, and test development. DEX extends product lifecycles through innovative design upgrades and failure analysis. We support industries with customized solutions that reduce costs and accelerate time-to-market while maintaining ISO standards.
Depot Repair
DEX offers diagnostic testing, component-level repair, and reverse engineering for obsolete electronics. Our technicians minimize downtime with real-time tracking and rapid turnaround. Services include FRU repairs and cosmetic upgrades, ensuring cost-effective solutions for critical systems.
Parts Management
We manage global supply chain logistics for spare parts, including sourcing, inventory management, and exchange programs. DEXs network of 4,000+ suppliers ensures access to hard-to-find components. Our systems integrate with client ERP platforms for efficient restocking and distribution.
Returns Management
DEX streamlines returns processing with automated systems for inspection, testing, and inventory recovery. We reduce costs through cross-docking and WMS integration, ensuring rapid restocking or liquidation. Services include warranty recovery and RMA tracking for efficient post-delivery support.
Questions
What industries does DEX serve?
DEX supports healthcare, renewable energy, telecommunications, consumer electronics, automotive, and industrial sectors with tailored manufacturing and repair solutions.
How does DEX handle obsolete parts?
We use reverse engineering to repair or replace obsolete components, reducing costs to 25-33% of new product prices while maintaining functionality.
Are DEX's services ISO-certified?
Yes, DEX holds ISO 9001, 13485, and 14001 certifications, ensuring quality management, medical device compliance, and environmental responsibility.
Can DEX manage global supply chains?
Our worldwide locations in the Americas, EMEA, and APAC provide strategic logistics support, reducing costs and carbon footprints for international clients.
What is DEX's parts exchange program?
Clients receive credits for returned parts, turning obsolete inventory into revenue streams while ensuring rapid replacement for critical equipment.
How does DEX handle repair diagnostics?
Technicians use real-time tracking and advanced testing tools to identify failures at the microchip level, ensuring accurate and efficient repairs.
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