Empowering Patients to Take Control of Their Health
At Warner Family Practice, we have been serving the East Valley of Arizona since 1983. Our practice is built on the values of comprehensive primary care, emphasizing prevention and treatment of diseases. Our dedicated team of healthcare providers, family doctors, and medical professionals are committed to providing personalized care for the entire family, from pediatrics to geriatrics.
Meet Our Provider Team
At Warner Family Practice, we are proud to have a diverse team of highly experienced and dedicated healthcare providers. Each of our providers has extensive experience in their field and is committed to providing the highest quality care to our patients.
Our Services
We offer a wide range of services to meet the healthcare needs of our patients. These services include:
- Allergy & Asthma: We provide comprehensive care for patients with allergies and asthma, including diagnosis, treatment, and management.
- Comprehensive Physical: Our signature service, the comprehensive physical, is a unique and thorough examination designed to assess overall health and detect potential health issues early.
- CPX Testing: We offer comprehensive testing services, including CPX testing, to help diagnose and manage various medical conditions.
- Heart Attack and Stroke Prevention: We are committed to preventing heart attack and stroke through education, screening, and early interventions.
- Pediatric Care: We provide high-quality pediatric care, including routine check-ups, vaccinations, and illness treatment.
- Retinal Screening: We offer retinal screening services to detect and manage eye diseases and disorders.
- Supplements: We provide personalized nutrition planning and supplement recommendations to support overall health and wellness.
Why Choose Warner Family Practice
At Warner Family Practice, we prioritize patient-centered care, ensuring that each patient receives personalized attention and treatment. We believe that prevention is the key to good health and strive to educate and empower our patients to make informed decisions about their health. Our state-of-the-art facilities and cutting-edge technology enable us to provide comprehensive and efficient care.
Our Commitment to Patients
At Warner Family Practice, we are committed to providing exceptional patient care, education, and support. Our team is dedicated to delivering compassionate and empathetic care, always keeping our patients' best interests in mind.
Poor Communication and Customer Service
The majority of reviewers expressed frustration with Warner Family Practice's poor communication and customer service. They reported long hold times, unreturned calls, and unresponsive staff. Many reviewers mentioned being put on hold for 15 minutes or more, only to be disconnected or not receive a callback. The staff's attitude was also criticized, with some reviewers describing them as rude and unhelpful.
Delays and Inefficiencies
Reviewers also complained about delays and inefficiencies in the practice. They reported long wait times, delayed appointments, and a lack of follow-up care. Some reviewers mentioned having to wait weeks for an appointment, only to be seen by a PA instead of a doctor. Others reported being given the runaround when trying to get a referral or prescription filled.
Corporate Takeover and Decline in Quality
Several reviewers expressed disappointment and frustration with the changes that have occurred since the practice was taken over by Optum. They reported a decline in quality of care and a focus on efficiency over patient care. Some reviewers mentioned the loss of personal touch and the feeling of being just a number, rather than a patient.
