A Smarter Way to Communicate
Vision & Mission
Our purpose at Voradian is to empower businesses with transformative communication and connectivity solutions that fuel productivity, collaboration, and growth. We believe in a future where seamless connectivity fosters deeper connection, fosters innovation, and promotes exceptional customer engagement.
Who We Are
Voradian provides a comprehensive suite of communication and collaboration solutions that cater to the unique needs of businesses across industries and sizes. We leverage the power of cutting-edge technologies to deliver reliable, scalable, and cost-effective solutions that enhance communication, enhance collaboration, and transform the way your team works.
Our Services
We offer a diverse array of services that include:
- Unified Communications: Simplify communication across voice, video, text, chat, meetings, and more, with a single platform for seamless collaboration and productivity.
- Business Phone: Enjoy traditional phone features, advanced call handling, and seamless integration with other services for efficient and reliable communication.
- Cloud Voice: Embrace exceptional voice quality and flexibility with a scalable and cost-effective cloud-based solution.
- Video & Audio Conferencing: Conduct seamless meetings and collaborate seamlessly with high-quality video, audio, and screen sharing capabilities.
- Business Internet: Enjoy consistent and reliable internet connectivity with speed, security, and reliability.
- Contact Center Solutions: Empower your team with robust call management, automation, and analytics to streamline customer interactions.
- Compliance & Security: Ensure secure and compliant communication with features like e911, HIPAA, and PCI compliance.
Why Choose Voradian?
- Cost-effectiveness: We deliver premium communication solutions without the exorbitant prices.
- Scalability & Flexibility: Our solutions adapt to your needs and evolve alongside your business.
- Reliability & Security: We prioritize high availability, uptime, and security for your essential communications.
- Customer-Centric Approach: We committed to understanding and exceeding your unique requirements.
- Expert Support: Our team of experienced professionals is readily available to assist you.
Concerns about the BBB's Practices
The majority of the reviewers are unhappy with the Better Business Bureau (BBB) and its practices. They claim that the BBB favors businesses over consumers, and that they do not take complaints seriously.
Negative Experiences
Several reviewers had negative experiences with the BBB, stating that they did not receive adequate assistance with their complaints. Some reviewers reported that their comments were deleted, and their cases were closed without resolution. One reviewer even claimed that the BBB advised them to report their concerns to the company being complained about, rather than the BBB.
Frustrations with the Complaint Process
Reviewers expressed frustration with the complaint process, stating that it is biased towards businesses and does not provide adequate support to consumers. One reviewer reported that the BBB selectively omitted parts of their correspondence, changing the meaning of the communication. Another reviewer claimed that the BBB did not adhere to its own user agreement and selectively unpublished their complaint.
Lack of Accountability
Reviewers felt that the BBB did not hold businesses accountable for their actions. One reviewer stated that the BBB gave an A- rating to a company despite multiple complaints, and then changed it to an A+ rating after the reviewer disagreed.
Positive Review
On a positive note, one reviewer had a good experience with a company that replaced their water heater quickly and efficiently. The reviewer praised the company's customer service and technical staff.
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