At Russell Property Management, we are a premier rental property and HOA management company located in Greenville, North Carolina. Our company was established in 2007 by Rocky Russell, a seasoned real estate professional with a wealth of experience in developing and managing residential and commercial properties.
Our Services
We offer a wide range of services designed to meet the needs of our clients, including:
Rental Property Management
We specialize in managing rental properties, including single-family homes, apartments, duplexes, and townhomes. Our team of experienced property managers will handle everything from tenant screening and lease agreements to rent collection and maintenance requests. Our services include:
- Tenant screening and lease agreements
- Rent collection and billing
- Maintenance and repairs
- Tenant relations and communication
- Lease enforcement and compliance
Homeowner Association (HOA) Management
We also provide HOA management services for condominiums, townhomes, and other multi-unit developments. Our experienced team will handle everything from budgeting and accounting to meetings and communications with homeowners. Our services include:
- Budgeting and accounting
- Meeting management and coordination
- Communication with homeowners
- Financial reporting and record-keeping
- Compliance with state and federal regulations
Investment Property Owners
If you own an investment property, we can help you maximize its potential with our professional property management services. Our team will handle everything from tenant screening and rent collection to maintenance and repairs.
Property Owners
We also provide property management services for homeowners who want to rent out their vacation homes or second properties. Our team will handle everything from tenant screening and lease agreements to rent collection and maintenance requests.
Why Choose Us?
At Russell Property Management, we pride ourselves on our commitment to exceptional customer service, timely communication, and attention to detail. Our experienced team of property managers will work with you to tailor our services to meet your specific needs and goals. Whether you're an investor, a homeowner, or a developer, we have the expertise and expertise to help you achieve your real estate goals.
What We Offer
- Experiential property management team
- Customized services tailored to your needs
- Regular communication and updates
- Timely rent collection and accounting
- Compliance with local laws and regulations
- Attention to detail and customer service
Get Started
Whether you're an investor, a homeowner, or a developer, we invite you to explore our services and discover how we can help you achieve your real estate goals. Contact us today to learn more about our services and how we can help you achieve your goals.
Professionalism and Communication Issues
Several reviewers have expressed disappointment with the professionalism and communication of RPM, a property management company. R.Aa, a 1-star reviewer, lamented the lack of response from the company when they reported a painting issue at a rental property. Keiyanna Wright, also with a 1-star rating, warned others to avoid working with RPM due to their unprofessional and rude behavior.
Maintenance and Repairs
Reviewers have also expressed frustration with the maintenance and repair services provided by RPM. R.Aa again called out the company for failing to clean up after a painting incident, while Danny Stokes, a 1-star reviewer, had issues with the air conditioning unit being old and worn out, with quick fixes not addressing the underlying problem. Jessica Hendricks, a 1-star reviewer, was charged for damages she believes were caused by the company's staff when she moved out.
Rent and Lease
Some reviewers have mentioned issues with rent and leases. Jessica Hendricks was charged for damages she believed were not her responsibility, and was also charged for unused toilet paper on the toilet paper roll. Adam Lunkley, a 4-star reviewer, mentioned that his rent was raised multiple times during his two-year tenancy.
Community Living
Para Prince Adam Jen, a 5-star reviewer, had a positive experience living in the Quail Ridge community, praising the HOA's efforts to keep the area clean and well-maintained. R.Aa, on the other hand, expressed their dissatisfaction with the community's noise levels and the company's failure to address these issues.
Overpriced Rentals
Reza Azad, a 2-star reviewer, mentioned that the company started doing some improving work in their area in 2023, but still has some issues that they haven't addressed.
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