Business Details
19 Years
experience
Emergency
services
Expert Property Management Services in Greenville, NC
Russell Property Management has been a trusted leader in rental property and HOA management since 2007. Our full-time team of 12 professionals specializes in managing over 1,000 single-family homes, apartments, duplexes, and townhomes across Greenville, Winterville, Ayden, and Pitt County, NC. We provide comprehensive services including tenant screening, 24-hour emergency maintenance, online payment systems, and HOA administration.With expertise in both investment property management and community association governance, we prioritize client satisfaction through transparent communication and efficient operations. Our founder, Rocky Russell, brings decades of experience as a licensed general contractor and real estate agent, ensuring our clients receive expert guidance in property management and investment strategies.
Services
Rental Property Management
HOA Administration
Tenant Screening
Maintenance Services
Online Payment Processing
Investment Property Management
Community Association Governance
Emergency Maintenance
Leasing Services
Property Inspections
Details
- Year established: 2007
Highlights and features
- We have 17+ years of local property management experience in Eastern NC
- Our full-time staff includes dedicated leasing and maintenance professionals
- 24-hour emergency maintenance services available to all tenants
- Comprehensive HOA management for over 5,500 homes in 5 communities
- Transparent online portals for rent payments, work orders, and account management
What people say
Excellent communication
Quick maintenance response
Professional management
Transparent billing
Reliable service
Services
Rental Property Management
Our comprehensive rental property management includes tenant screening, lease execution, rent collection, and property maintenance. We handle day-to-day operations while property owners receive monthly financial reports and year-end statements. Our services cover single-family homes, apartments, duplexes, and townhomes across Eastern North Carolina.
HOA Administration
We provide full-service HOA administration including financial management, covenant enforcement, and maintenance coordination. Our team handles member communications, document management, and emergency response for single-family, duplex, and multi-family communities. We currently manage over 5,500 homes across five North Carolina communities.
Tenant Screening
Our rigorous tenant screening process includes credit checks, income verification, employment confirmation, and rental history analysis. We use standardized criteria to identify qualified residents while ensuring compliance with fair housing regulations. This process helps minimize rental risks and maintain quality tenancy.
Maintenance Services
We offer 24/7 emergency maintenance and scheduled repair services for rental properties. Our in-house maintenance team handles routine issues while maintaining detailed service records. Non-emergency repairs require owner approval before execution to ensure cost control and transparency.
Online Portals
Our digital platforms enable tenants to pay rent, submit work orders, and access account information. Property owners can view financial statements and property status reports online. These secure portals provide 24/7 access to essential property management functions for both residents and investors.
People
Rocky Russell
Founder
Established Russell Property Management in 2007 with extensive construction and real estate experience. Holds an Unlimited Building license and works with a sister real estate company to provide comprehensive property solutions.
Questions
What types of properties do you manage?
We manage single-family homes, apartments, duplexes, and townhomes for both individual investors and HOA communities across Eastern North Carolina.
How do I apply for a rental property?
Visit our website to view current listings and complete the online application process. A minimum credit score of 550 is required for most properties.
What maintenance services are available?
We provide 24/7 emergency maintenance and handle all repair requests through our dedicated maintenance team during regular business hours.
How are rent increases determined?
Rent increases consider market conditions, property improvements, and inflation. We typically implement 4-6% increases when leases renew to maintain property value.
What HOA services do you offer?
We manage financial operations, covenant enforcement, maintenance coordination, and member communications for HOA communities with single-family homes, duplexes, and multi-family units.
How can I pay rent online?
Use our secure online payment portal to pay rent with credit/debit cards or bank transfers. No account registration is required for payments.
