Living Excellence Feels Like Home
At 1809 at Winchester, we're dedicated to providing a luxurious living experience in the heart of Lexington, Kentucky. Our community offers a unique blend of style, comfort, and convenience, making it the perfect place to call home.
Our Story
Our story begins with a passion for creating a living space that exceeds your expectations. We've designed our community with you in mind, carefully crafting every aspect of our apartments and amenities to provide a truly exceptional living experience. From our spacious floor plans to our resort-style amenities, every detail is designed to make you feel right at home.
Our Mission
At 1809 at Winchester, our mission is to provide a luxurious living experience that exceeds your expectations. We're committed to delivering exceptional customer service, maintaining a beautiful and well-maintained community, and creating a sense of community among our residents. Whether you're looking for a studio, one, two, or three-bedroom apartment, we have the perfect place for you to call home.
Our Services
We offer a range of services designed to make your life easier and more convenient. From online rent payments and maintenance requests to a 24-hour fitness center and resort-style swimming pool, we've got everything you need to live your best life. Our friendly and dedicated on-site management team is always available to ensure that everything runs smoothly and efficiently.
Our Community
Our community is designed to provide a sense of luxury and comfort, with beautifully landscaped grounds, a leash-free pet playground, and a community clubhouse. We're pet-friendly, with no weight limits, and offer flexible lease terms to fit your lifestyle. Whether you're looking for a relaxing oasis or an active lifestyle, we've got everything you need to thrive.
Welcome Home
At 1809 at Winchester, we're thrilled to welcome you to our community. We're confident that you'll love our luxurious apartments, resort-style amenities, and exceptional customer service. Contact us today to schedule a personalized tour and make 1809 at Winchester your new home.
Overall Experiences
The reviews of 1809 at Winchester apartments are mixed, with some residents having a positive experience and others having a negative one.
Positive Experiences
Some residents have praised the helpful and friendly staff, particularly Aleshia, Courtney, and Edwin, who have made their apartment shopping experience seamless and enjoyable. They have also commended the clean and quiet apartments, excellent amenities, and great community. Some residents have had a pleasant experience living in the complex, noting that it is quiet, friendly, and has a great location.
Negative Experiences
On the other hand, some residents have had a terrible experience with the management, citing issues with unjustifiable charges, poor communication, and neglect of maintenance and cleanliness. Some have reported being charged for damages without being notified, having their security deposits withheld, and experiencing poor customer service. Others have complained about the cleanliness of the complex, with overflowing pet waste bins and dirty common areas.
Common Complaints
Some common complaints among residents include:
- Unjustifiable charges and poor accounting practices
- Poor communication and customer service from management
- Maintenance and cleanliness issues, such as overflowing pet waste bins and dirty common areas
- Gated community issues, including broken gates and lack of security
- Unhelpful and rude management staff
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