Empowering Clear Vision, Enhancing Life
At Kendall Eye Institute, we are dedicated to providing exceptional eye care to our patients. Our team of highly trained and certified ophthalmologists and optometrists is committed to delivering the highest level of patient care and satisfaction. With our state-of-the-art facilities and cutting-edge technology, we offer a range of services designed to meet the diverse needs of our patients.
Our Services
Our ophthalmology team is comprehensively trained to treat a wide range of eye conditions, including age-related degeneration, cataracts, diabetic retinopathy, glaucoma, retinitis pigmentosa, and uveitis. Our services include:
- Routine Eye Exams: A series of tests to evaluate your vision and detect any eye diseases.
- Glasses and Contacts: Prescription glasses and contact lenses for nearsightedness, farsightedness, and astigmatism.
- General Ophthalmology: Comprehensive eye care for common eye conditions.
- Vitreo Retinal Procedures: Advanced diagnostic and therapeutic treatments for retinal conditions.
- Laser Cataract Surgery: State-of-the-art cataract surgery utilizing laser technology.
- Pediatric Ophthalmology: Specialized care for children's eye health and vision problems.
- Glaucoma Surgery: Innovative treatments for glaucoma and glaucoma-related conditions.
Our Expertise
At Kendall Eye Institute, we have a strong team of expert ophthalmologists and optometrists who are committed to delivering exceptional eye care. Our staff includes:
- Dr. Shailesh Gupta, M.D.
- Dr. Ann Ballen, M.D.
- Dr. Ayesha Bukhari-Khan, O.D.
- Dr. Meir Baalhaness, M.D.
- Dr. Jorge Bacallao, M.D.
- Dr. Shani S. Reich, M.D.
Our Mission
Our mission is to provide clinical excellence and unmatched professional service to give our patients the best opportunity for a lifetime of healthy eyes and excellent vision. We strive to create a warm and welcoming environment where patients feel comfortable and supported throughout their experience with us.
Our Principles
At Kendall Eye Institute, we are guided by a set of principles that define and differentiate us. We foster an environment of:
- Trust and mutual respect
- Free expression and inquiry
- Personal resilience and achievement
- Passionately engaged with our clients
Our Philosophy
Our philosophy is to provide exceptional eye care, which requires individual attention and genuine concern. We believe in:
- The power of sight
- Each individual's unique vision
- State-of-the-art medical eye care
Our Equipment
We utilize cutting-edge technology to provide the highest level of care for our patients. Our equipment includes:
- Heidelberg-OCT Spectralis platform
- Canon TX-20 Full Auto Tonometer
- Ellex Ultra-Q YAG laser
Contact Us
We welcome you to contact us to learn more about our services and how we can help you achieve the best possible vision and eye health.
Overall Experience
The Kendall Eye Institute has received mostly negative reviews from patients. The issues mentioned include long waiting times, lack of respect from staff, and poor communication. Many patients were left feeling frustrated and unhappy with their experience.
Communication Issues
Several patients mentioned that they were not prepared for their appointments or procedures, which caused inconvenience and wasted time. This was often due to poor communication from the staff.
Respect from Staff
Patients have expressed discontent with the way they were treated by the receptionists. Some were rude, dismissive, or ignoring. This lack of respect and care for patients is a major issue.
Doctors and Care
Despite the poor experience with staff, some patients have mentioned that the doctors they saw were excellent and provided good care. This suggests that the issue lies with the staff rather than the medical professionals.
Waiting Times
Long waiting times were a common complaint, with some patients spending over an hour waiting to be seen. This is unacceptable and can be frustrating for patients.
Limited Options
One patient mentioned that the institute only had a small selection of eyeglasses to choose from, which was limiting.
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