At Paramount Property Management, honesty, integrity, kindness, and loyalty are the foundation of our company. We are dedicated to providing the highest quality of property management services, unparalleled in the industry, to all of our clients. Our mission is to have a positive presence in our community by providing superior management services for the homeowner, desirable housing for the prospective tenant, and professional relationships with our vendors.
Our History
Founded in 2005, Paramount Property Management Inc. was established to provide residential property management services to the Treasure Valley area and nearby towns. Over the years, we have managed properties in all types of housing markets, from the highs to the lows, and have developed a deep understanding of the Treasure Valley housing market. Our team is committed to providing exceptional service to our clients, whether you're an investor, homeowner, or a prospective tenant.
Our Services
At Paramount Property Management, we offer a comprehensive range of services designed to make owning a rental property a hassle-free experience. Our services include:
Marketing & Advertising
We utilize a variety of marketing strategies to ensure maximum exposure for your property. This includes:
- Advertising on over 86 different websites
- Yard signs to attract potential tenants
- Social media marketing to reach a wider audience
- Multiple showings to ensure the right tenant is found
Eviction Protection
In the unfortunate event that a tenant needs to be evicted from your rental property, we will cover the cost of a simple uncontested eviction.
Financial Reporting
Our detailed financial reporting tools provide you with a clear understanding of your investment. Log in to your owner portal to view statements and more.
Maintenance & Inspections
We have established relationships with the best vendors in the valley for maintenance calls. Regular inspections of the interior and exterior of your property ensure lease compliance and the care of your property.
Owner & Tenant Tools
Our personalized owner portal provides you with:
- Easy access to financial statements and transactions
- The ability to communicate with our agents
- Convenient payment options for rent and maintenance requests
Tenant Portal
Tenants can:
- Pay rent online
- Check balances
- Submit work orders
- Communicate with our agents
What Our Clients are Saying
At Paramount Property Management, we take pride in providing exceptional service to our clients. Our team is committed to ensuring the success of your rental property investment.
Our Team
Our CEO, Cassandra Swanson, has over 10 years of experience in property management and a BBA in Marketing and Management from Boise State University. She is also a board member for the Southwest Idaho National Association of Property Managers (NARPM) and is pursuing the Master Property Manager (MPM) designation.
Our CTO, Cory Swanson, has over a decade of experience as a program developer and has a background in construction, woodworking, and maintenance management. He volunteers with local organizations and is committed to using new technologies to improve our services.
Why Choose Us
At Paramount Property Management, we are dedicated to providing the highest quality of service to our clients. With our experienced team, comprehensive services, and commitment to community involvement, we are confident that we can help you achieve your rental property goals.
Communication and Customer Service Issues
Paramount Property Management has been criticized for its poor communication and customer service. Several reviewers have reported difficulty in getting responses or resolving issues in a timely manner. Some have experienced long delays or unreturned phone calls, leading to frustration and disappointment.
Inaccurate Statements and Failure to Follow Through
Paramount has also been accused of making inaccurate statements and failing to follow through on commitments. Renters have reported being told that repairs would be made but were instead ignored, and security deposits were not returned as promised.
Lack of Contractual Transparency and Hidden Fees
Another major issue is the lack of transparency in contractual agreements and hidden fees. Reviewers have reported encountering unexpected charges, including fees for services not rendered.
Mismanagement and Unprofessionalism
Paramount has also been accused of mismanagement and unprofessionalism. Some reviewers have reported encountering rude or unhelpful staff, and being threatened with lawsuits for leaving negative reviews.
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