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Our Mission
Orange Healthcare & Wellness Centre is dedicated to providing comprehensive care and rehabilitation services in a nurturing environment that fosters healing, recovery, and well-being. Our highly skilled staff and dedicated team are committed to delivering personalized care that respects each resident's unique needs and preferences.
Compassionate Care and Personalized Treatment
We believe in treating every resident with dignity, respect, and compassion. Our caring team provides compassionate care and individual attention to each resident's physical, emotional, and social well-being. We collaborate with residents and their families to develop personalized care plans that address their unique needs and goals.
Specialized Services
We offer a diverse range of services to cater to various healthcare needs, including:
1. Short-Term Rehabilitation
- Targeted therapies to restore function and mobility after an illness or injury.
- Specialized programs for stroke recovery, orthopedic conditions, and post-surgical care.
2. Long-Term Care
- Continuous care and support for individuals with chronic conditions.
- Personalized assistance with daily activities, medication management, and specialized care.
3. Specialized Nursing Needs
- Management of chronic diseases like diabetes and heart conditions.
- Wound care and pain management.
- Tracheotomy and ventilator care.
4. Medical Social Services
- Assistance with insurance claims and coordination of care.
- Emotional and social support for residents and their families.
5. Compassionate Care for the Mind and Body
- Comprehensive rehabilitation programs for cognitive and physical restoration.
- Daily activities that engage residents in social interaction, creative pursuits, and physical exercise.
Our Commitment
At Orange Healthcare & Wellness Centre, we are committed to fostering a positive and supportive environment that promotes healing, recovery, and well-being. We believe in open communication, transparency, and collaboration with families throughout the process.
Please feel free to contact us to schedule a tour and learn more about our exceptional services and facilities.Quality of Care
The reviews highlight a mix of praise and criticism for the quality of care provided by Orange Healthcare. On the positive side, many reviewers praised the friendly, attentive, and professional staff, particularly in the physical therapy department. They noted that the staff went out of their way to accommodate patients' needs and provided excellent care. Some reviewers even mentioned specific staff members who provided exceptional care.
On the negative side, one reviewer had a devastating experience with their father's care, citing filthy conditions, ants in the room, and uncaring nurses who failed to check on patients regularly. They also alleged that the nurses were more interested in socializing and flirting with each other than attending to their patients.
Communication
Communication was another area where reviewers had differing opinions. One reviewer praised the staff's communication, saying they kept their family informed and were always friendly and professional. Another reviewer, however, had a negative experience trying to get in touch with their son's nurse, citing a 2-hour wait and multiple phone calls before finally being connected.
Facility Conditions
The facility conditions were also a point of contention. One reviewer described the facility as "filthy" with blood on the floor and ants in the rooms. In contrast, other reviewers did not mention any issues with the facility's cleanliness.
Overall Experience
Some reviewers had an overwhelmingly positive experience at Orange Healthcare, praising the staff, care, and facilities. Others had a more mixed or negative experience, citing issues with care, communication, and facility conditions.
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