At IL2000, we are dedicated to providing comprehensive logistics solutions that streamline our clients' supply chains and improve their bottom line. Our team of experts has extensive knowledge and experience in the logistics industry, and we leverage this expertise to deliver customized solutions that meet the unique needs of each client.
Our Services
Our comprehensive suite of services includes Transportation Management System, Managed Transportation Services, Freight Audit & Payment, Business Intelligence, and Supply Chain Consulting. Our Transportation Management System provides end-to-end visibility and control over freight shipments, fueling the improvement of productivity and distribution operations as well as significant reduction of freight costs. Our Managed Transportation Services utilize in-depth knowledge to best utilize shipping modes and methods, saving our clients valuable time and money. Our Freight Audit & Payment system increases the accuracy of freight payment processes while increasing productivity, reducing freight expenses, and staying compliant with tight financial regulations. Our Business Intelligence capabilities provide valuable insights and data-driven decision-making. Our Supply Chain Consulting services evaluate and optimize our clients' unique shipping and supply chain processes, delivering recommendations that improve the efficiency of their transportation operations and help them meet customer demands.
Our Expertise
With over $1.2 billion in freight invoices managed, we have established ourselves as a trusted partner for businesses seeking to simplify their logistics and optimize their supply chains. Our expertise spans multiple modes of transportation, including TL, LTL, Expedited, Small Package, Drayage, Port Services, Rail Services, International Air, Ocean, and LCL/FCL Licensed NVOCC. We pride ourselves on our ability to tailor our solutions to meet the unique needs of each client, and our commitment to customer service is unparalleled.
General Experience with the Brokerage Company
Most reviewers have had a positive experience working with the brokerage company, praising the professionalism and ease of collaboration with team members such as Alex Jennings, Brock, Hugo, Raphael, and Dion. They appreciate the efforts made to resolve any issues that arise and the willingness to go the extra mile to ensure smooth freight transportation.
Professionalism and Customer Service
The company's team is described as competent, professional, and kind. They are responsive to issues and problems, and work to resolve them with skill and courtesy. Reviewers appreciate the extra effort made to ensure customer satisfaction and the positive impact on the transportation sector.
Negative Experiences
Some reviewers have had negative experiences with the company, citing unprofessional behavior from certain staff members, such as Jim, who is described as rude and threatening. Other reviewers express frustration with the lack of response to emails and the poor customer service they received.
Recommendations
Despite some negative experiences, many reviewers highly recommend the company for logistical needs, praising the team's professionalism and dedication to customer satisfaction.
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