Empowering Individuals, Enriching Lives
At Alta Vista Mental Health, we are dedicated to providing comprehensive mental health and substance abuse treatment services to individuals of all ages. Our team of experienced professionals is committed to delivering personalized care that addresses the unique needs of each client. With a decade-long presence in the Reno/Sparks area, we have built a reputation for providing compassionate and effective treatment that promotes overall well-being.
Our Mission
Our mission is to provide quality behavioral health services that promote individual growth and well-being for our clients. We understand that each client has unique and individualized treatment needs, and we strive to deliver personalized care that addresses these needs. Our goal is to guide our clients on their journey towards a happy and healthy quality of life.
Our Core Values
At Alta Vista Mental Health, we are guided by a set of core values that reflect our commitment to providing exceptional care. These values include:
- Integrity: We are dedicated to maintaining the highest level of integrity in all our interactions with clients, colleagues, and the community.
- Community: We believe in building strong relationships with our clients, colleagues, and the community, and we strive to create a sense of belonging and connection.
- Humanity: We recognize the inherent worth and dignity of every individual, and we are committed to treating each client with compassion, empathy, and respect.
Our Services
We offer a range of services designed to meet the diverse needs of our clients. These services include:
- Individual therapy sessions
- Group therapy sessions
- Telehealth sessions
- Mental health assessments and diagnosis
- Therapeutic interventions
- Emphasis on individual treatment
- Treating the whole system
- Self-esteem rebuilding
- Support and aftercare planning
Our Team of Professionals
Our team consists of experienced and licensed professionals who are dedicated to providing exceptional care. Our team includes:
- Roger Hardin, Licensed Marriage and Family Therapist
- Lisa Caswell, Licensed Clinical Social Worker/Therapist
Our Nonprofit Group
We are proud to have a 501(c)3 nonprofit organization, Alta Vista Community Resource Center, that is dedicated to creating positive change in our community. Our nonprofit organization has helped raise over $100,000 for families in need, and we continue to work tirelessly to support our community.
Overall Experience
The reviews of Alta Vista Mental Health show a mix of positive and negative experiences. The positive reviews highlight the dedicated staff, passionate about their work, and the supportive atmosphere. Many reviewers praise specific staff members, such as Kelsey, Noelle, and Marie, for their exceptional professionalism and care. Some reviewers have had long-term positive experiences with the clinic.
Positive Aspects
- Dedicated and passionate staff
- Supportive atmosphere
- Exceptional professionalism from specific staff members
- Long-term positive experiences
Negative Experiences
On the other hand, some reviewers have had negative experiences, including issues with medication management, poor communication, and unprofessional behavior from some staff members. Some reviewers have experienced long wait times, miscommunication, and disorganization.
Negative Aspects
- Issues with medication management
- Poor communication
- Unprofessional behavior from some staff members
- Long wait times
- Miscommunication and disorganization
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