Growing Your Portfolio, One Rental at a Time.
Hearthside Rentals is a property management company that has been serving the Greenville, NC area since 1985. With years of experience and a deep understanding of the local real estate market, we pride ourselves on being leaders in our community and the property management industry.
Our team is led by Jane Smith, a native of Denver who has been involved in property management since a young age. Jane's passion for property management began when she helped her parents run their property management company. After studying business at Stanford University, Jane returned to Denver and founded ABC Homes, LLC in 2004. Under her leadership, the company grew from nothing to managing over 1500 single-family homes in the Denver metro area. Jane is active in the National Association of Residential Property Managers (NARPM) and has worked to promote best practices for property management through the organization.
John Doe, our CFO, is also a native of Denver who has been involved in property management from a young age. John helped his parents run their property management company and later studied business at Stanford University. After graduating, John returned to Denver and founded ABC Homes, LLC in 2004. Under his leadership, the company grew to manage over 1500 single-family homes in the Denver metro area. Like Jane, John is also active in NARPM and has worked with the organization to promote best practices for property management.
At Hearthside Rentals, we pride ourselves on our commitment to providing top-notch property management services to our clients. Our thorough processes ensure that our properties are rented to quality tenants, and our experienced staff is dedicated to providing exceptional customer service.
Services
At Hearthside Rentals, we offer a range of services to our clients, including:
Marketing: Our experienced marketing team is dedicated to finding the best possible tenants for our clients' properties. We use a combination of online marketing, social media, and traditional advertising to reach a wide audience.
Tenant Screening: We understand the importance of finding quality tenants for our clients' properties. Our rigorous tenant screening process includes credit checks, employment verification, and rental history checks.
Rent Collection: We take the hassle out of rent collection, ensuring that our clients receive their rent on time, every time.
Maintenance: Our maintenance team is dedicated to keeping our clients' properties in top condition. From routine maintenance to emergency repairs, we've got you covered.
Accounting: We offer comprehensive accounting services to our clients, including rent collection, expense tracking, and financial reporting.
Eviction: In the rare event that an eviction is necessary, we have the expertise and knowledge to navigate the process smoothly and efficiently.
Pricing: Our pricing model is designed to be competitive and transparent, with no hidden fees or surprise charges.
Why Choose Hearthside Rentals?
At Hearthside Rentals, we pride ourselves on our commitment to providing exceptional property management services to our clients. Our experienced team, thorough processes, and commitment to customer service set us apart from the competition. Whether you're a seasoned investor or a first-time landlord, we'll work with you every step of the way to ensure your rental property is successful and profitable.
Unprofessionalism and Poor Customer Service
Reviews highlight instances of unprofessionalism and poor customer service, with some users experiencing rude behavior from staff, unreturned calls, and unfulfilled promises.
Maintenance Issues
Several reviewers expressed dissatisfaction with the maintenance services, citing subpar work, and scams to avoid fixing issues properly. Some mentioned specific problems, such as a half-done repainting job instead of replacing faulty items.
Racial Discrimination Allegations
One reviewer alleged racial discrimination, stating they were treated rudely and unwelcomingly due to their mixed brown skin, and felt they were not made to feel welcome as a client.
Refund and Deposit Issues
Some reviewers experienced difficulties in getting refunds or deposits back, with one user claiming they were not provided proof of mailing a letter and another alleging they were scammed out of application fees.
Positive Experiences
However, some reviewers reported positive experiences, including helpful maintenance services, quick responses to issues, and pleasant interactions with staff.
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