Transforming the Care Experience
Alta Skilled Nursing and Rehabilitation Center is a 180-bed Skilled Nursing Facility (SNF) located in Reno, Nevada. We are committed to providing the highest level of care and rehabilitation services to our residents, with a focus on health, rehabilitation, diet, and safety. Our team of over 190 employees is comprised of Certified Nursing Aids, Dietary Aids, Registered Nurses, Licensed Vocational Nurses, Housekeepers, Cooks, Social Workers, Physicians, a Dietitian, Chef, Business Office Manager, HR Director, Admissions Director, Activities Director, and a Licensed Administrator.
Our Services
At Alta, we understand the importance of providing comprehensive care and rehabilitation services to our residents. Our services include:
Nursing Services
Our nursing staff is dedicated to providing high-quality care to our residents. We believe in employee education, development, and growth, and offer a variety of benefits, including educational opportunities and wellness programs. We strive to support our employees so they can be the best at their jobs, and offer competitive compensation and benefits.
Exercise & Rehabilitation
Exercise and rehabilitation are the cornerstones of health and recuperation at Alta. Our therapy team includes Physical Therapists, Occupational Therapists, and Speech-Language Pathologists, who work together to provide personalized exercise and rehabilitation programs for each resident. Our goal is to help residents achieve the highest level of independence and autonomy, while improving their overall quality of life.
Dietary Services
We understand the importance of providing high-quality nutrition to our residents. Our dietary team is dedicated to providing delicious and nutritious meals and snacks, tailored to meet the unique needs of each resident. We believe in using locally sourced ingredients and providing a variety of options to accommodate different dietary needs and preferences.
Behavioral Health
At Alta, we recognize the importance of mental health and well-being. Our behavioral health team provides counseling and therapy services to help residents cope with the challenges of aging, such as depression, anxiety, and other mental health concerns.
About Our Leadership
Alta is owned and operated by Revive Health Senior Care Management, a husband-and-wife team with a passion for providing high-quality care and rehabilitation services. Our leadership team is dedicated to creating a supportive and empowering environment for our residents, employees, and families.
Our Commitment
At Alta, we are committed to providing exceptional care and rehabilitation services to our residents. We believe in the importance of teamwork, communication, and compassion, and strive to create a warm and welcoming environment for everyone who walks through our doors.
Overall Impression
The reviews of Alta Nursing and Rehabilitation Center are mixed, with several reviewers expressing both positive and negative experiences.
Care and Quality of Care
Some reviewers praised the care and quality of care at the facility, mentioning exceptional staff, cleanliness, and modern facilities. For example, Glenn Holiday, who had a positive experience after undergoing surgery, praised the facility's modern and sanitized environment, stating that he completed his rehabilitation process in 3.5 weeks, which is a significant improvement from the initial projected 7-8 weeks. Ian's Business office also received praise from Jann Hehn, who appreciated the staff's ability to navigate the process and provide clear explanations.
On the other hand, several reviewers expressed concerns about the quality of care, citing issues such as neglect, poor staffing, and a lack of attention from staff. Lauren Mazurowski, for instance, described her grandmother's experience at the facility as "very disappointing and concerning, " citing low-quality care, constant clothing theft, and poor hygiene. Michael Mazurowski, whose grandmother also stayed at the facility, corroborated these concerns, stating that many of the staff members were neglectful and combative with family members.
Staff and Ownership
Some reviewers praised the staff's professionalism and caring nature, such as Nonya Mom, who appreciated the nursing and caring staff of the 200 wing, stating that they always kept her mom's care and progress in touch. Corinne Campbell also praised the staff, stating that they seemed to care about their employees and residents.
On the other hand, some reviewers expressed concerns about the ownership and management of the facility. Michael Mazurowski claimed that the ownership prefers patients who are sedated, cognitively disabled, and lack family to visit, implying that this is a deliberate decision to prioritize certain types of patients over others.
Facilities and Amenities
Some reviewers praised the facility's modern and sanitized environment, such as Glenn Holiday, who appreciated the library, piano, and fine dining. On the other hand, some reviewers criticized the facilities, stating that they lacked basic amenities or were in disrepair.
Conclusion
The reviews of Alta Nursing and Rehabilitation Center are mixed, with both positive and negative experiences. While some reviewers praised the care, staff, and facilities, others expressed concerns about the quality of care, staffing, and ownership. Readers should weigh the pros and cons carefully when considering this facility for their loved ones.
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