Located in the heart of Clifton Park, New York, North Pointe is an apartment community that offers a unique living experience. Our beautiful community is situated in a prime location, with easy access to public transportation, dining, and shopping.
Amenities and Services
As a resident of North Pointe, you'll have access to a wide range of amenities and services designed to make your life easier and more enjoyable. Our community features a shimmering swimming pool, a state-of-the-art fitness center, and a beautifully landscaped courtyard. We also have a clubhouse with a community room and a business center, perfect for working or relaxing.
Floor Plans and Apartments
At North Pointe, we offer a range of floor plans to suit your lifestyle. From studios to two-bedroom apartments, our homes are designed with your comfort and convenience in mind. Each apartment features 9-foot ceilings, carpeted floors, and an all-electric kitchen complete with a dishwasher and refrigerator.
Pet-Friendly Community
We understand that your pet is a member of your family, which is why we're a pet-friendly community. We welcome your furry friends and provide a designated area for them to play and socialize.
Community Amenities
- Shimmering swimming pool
- State-of-the-art fitness center
- Beautifully landscaped courtyard
- Clubhouse with community room and business center
- Basketball court
- Outdoor parking
Photos and Videos
Take a virtual tour of our community by browsing our photo gallery or watching our video tour. We're proud of our community and can't wait for you to experience it firsthand.
Contact Us
If you're looking for a new home in Clifton Park, we'd be delighted to help. Contact us today to schedule a tour and make North Pointe your new home.
Maintenance and Customer Service
The customer service at North Pointe has been a mixed bag. Some residents have had positive experiences with the maintenance team, particularly with Brian, who has been described as "incredibly kind and efficient" and has provided clear explanations and concise solutions to maintenance issues.
On the other hand, others have had disappointing experiences, including Kathleen Hatt, who has reported numerous maintenance issues that have gone unfixed for months. Kathleen has also expressed frustration with the lack of communication from the office staff and the perceived lack of accountability.
Office Staff
The office staff, particularly Linda, has received high praise from some residents. Sandra French, Kathleen Hatt, and Danielle Bidinger have all described Linda as "sweet, " "amazing, " and "a pleasure to work with." Linda has been credited with providing excellent customer service, answering questions, and working hard to get residents into the right apartment.
However, others have had negative experiences with the office staff. Kathleen Hatt has reported feeling neglected and ignored, with the office staff failing to follow up on maintenance issues and providing poor communication.
Leases and Rent
Some residents have expressed frustration with the lease agreement, which includes hidden fees for sewer, water, and trash. Kathleen Hatt has reported feeling misled by the initial listed rent and has criticized the office staff for failing to provide clear information about the costs.
Overall Experience
The overall experience at North Pointe appears to be inconsistent, with some residents having positive experiences and others having negative ones. While some have praised the maintenance team and office staff, others have reported poor customer service, maintenance issues, and frustration with the lease agreement.
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