Partnering for Safer Products
With over 60 years of experience, RMPDS has established itself as a renowned leader in the provision of high-quality medical information and safety event (adverse event, product quality complaint) reporting services. Our organization has a proven track record of providing excellence in the pharmaceutical and medical device industries. Our company has played a vital role in supporting the public and private sectors, earning a reputation for exceptional expertise in toxicology research and drug and consumer product safety.
Services
Our services are designed to cater to the unique needs of pharmaceutical and medical device companies. Our team is dedicated to providing accurate and timely medical information, as well as ensuring regulatory compliance. We have developed comprehensive services that encompass various aspects, including:
Patient Assistance and Technical Inquiries
We support pharmaceutical companies in providing accurate and timely medical information to patients and healthcare professionals. Our team is skilled in handling technical inquiries and providing detailed information on pharmaceutical products.
Medical Information Provision
RMPDS offers comprehensive medical information management services, including data analysis, medical literature management, and manuscript analysis and writing support. Our team of experts is dedicated to providing up-to-date and accurate medical information to support the pharmaceutical industry.
Safety Event Reporting (Adverse Events, Product Complaints)
Our services involve reporting and tracking adverse events, product quality complaints, and other safety-related incidents. We provide a comprehensive overview of the events, including root cause analysis, to aid pharmaceutical companies in their regulatory reporting and compliance requirements.
Pharmacovigilance Integration
RMPDS offers pharmacovigilance integration services, which involve the monitoring and reporting of adverse events associated with pharmaceutical products. Our team is skilled in processing and analyzing data to provide valuable insights for regulatory compliance and risk management.
Product Stewardship
We provide product stewardship services, which involve managing product information, exposure, and medical management. Our team is dedicated to ensuring that consumer products are safe and effective, reducing the risk of adverse events and liability.
Regulatory Reporting
Our team is well-versed in regulatory reporting and compliance requirements. We provide services that encompass submitting reports to regulatory agencies, such as the FDA, and maintaining compliance with industry standards.
Consumer Products and Product Safety
RMPDS offers services aimed at ensuring the safety and effectiveness of consumer products. Our team provides product information management, exposure management, and medical management services to reduce the risk of adverse events and liability.
Fellowship Program
We pride ourselves on our academic expertise and commitment to training the next generation of medical toxicologists. Our Medical Toxicology Fellowship program has been training physicians since 1976, and we have trained over 70 medical and clinical toxicologists.
About RMPDS
Founded over 60 years ago, RMPDS has built a reputation for excellence in toxicology research and drug and consumer product safety. Our organization is dedicated to providing high-quality medical information and safety event reporting services, as well as academic expertise and consultation services. Our team is passionate about healthcare, science, and public well-being.
Overwhelming Experience
The Rocky Mountain Poison and Drug Information Center (RMPDC) has received a mix of reviews, ranging from extremely positive to extremely negative. On one hand, several reviewers have praised the center's knowledgeable and kind nurses, who provide great piece of mind and don't require patients to divulge their life history to get help. They also appreciate the center's calm and professional demeanor, even in emergency situations.
On the other hand, several reviewers have expressed frustration and anger with the center's long hold times, poor communication, and lack of concern for patients' needs. One reviewer reported being blown off by a nurse, while another was told that an ingestion was "not a big deal." Others experienced lengthy hold times, with some reviewers waiting over 20 minutes for someone to answer their call.
Negative Experiences
One reviewer was told that their child's ingestion was not a big deal, which left them feeling angry and hurt. Another reviewer reported being put on hold for 28+ minutes, only to still not receive an answer. A healthcare professional reviewer expressed frustration with the center's long hold times and unprofessional behavior, stating that they would have waited over 30 minutes for someone to answer their call.
Positive Experiences
Several reviewers, on the other hand, praised the center's professionalism, kindness, and expertise. One reviewer reported that the nurses went above and beyond to calm their anxiety regarding OTC medication, while another reviewer appreciated the center's evidence-based advice.
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