Sweeping Away Your Safety Concerns, One Chimney at a Time!
At Area Wide Chimney Sweep, we take pride in being the go-to experts for all your chimney, air duct, and dryer vent cleaning needs in Austin, Texas. Our mission is to provide top-notch services that ensure your home and family stay safe and healthy. With our comprehensive range of services, you can trust us to take care of all your chimney and venting system needs.
Our Services
Chimney Cleaning & Repair: We clean your chimney from top to bottom, covering all five parts: firebox, damper, smoke chamber, flue, and smoke shelf. Our 21-Point Safety Inspection ensures we check for any visible problems and have the expertise and tools to find even hidden ones.
Air Duct Cleaning: We clean your air ducts to remove contaminants like dust mites, mold, mildew, pollen, and animal dander. Our patented machines provide the safest and most effective technique, with a no-mess guarantee.
Dryer Exhaust Vent Cleaning: We clean your dryer vent to prevent fires, improve airflow, and reduce energy costs. We unhook your dryer and clean the vent duct with special tools, checking all connections to ensure safety.
Drone Imaging: We offer breathtaking aerial imaging services to give you a cinematic view of your chimney.
Products & Accessories
We also offer a wide range of products and accessories, including:
Gas Logs & Accessories: Enjoy the warmth and ambiance of a fire without the hassle of wood, with our realistic gas logs.
Chimney Caps: Protect your chimney from critters and water with our durable chimney caps.
Crowns: We carry crowns in various sizes, shapes, and styles to fit your chimney perfectly.
Dampers: We offer high-quality dampers to replace rusty or damaged ones.
Pennsylvania Fire Back: Increase the heat of your fire and protect your chimney with our fire back.
Our Promise
At Area Wide Chimney Sweep, we promise to provide unparalleled services, expert advice, and high-quality products to ensure your home and family stay safe and healthy. Trust us to take care of all your chimney and venting system needs.
Excellent Customer Service and Quality Work
Some reviewers praised the company for their excellent customer service, professionalism, and quality work. They appreciated the prompt responses, on-time arrivals, and thorough inspections. The chimney sweeps were described as friendly, honest, and informative, and the company's use of advanced technology, such as drones, to inspect chimneys was seen as a positive feature.
Problems with Scheduling and Communication
However, several reviewers experienced issues with scheduling and communication. Some appointments were missed, and when customers tried to reschedule, they were met with silence or unreturned calls. In some cases, the company's owner was accused of being argumentative and unprofessional when dealing with customer concerns.
Job Quality and Pricing
A few reviewers expressed dissatisfaction with the quality of the work done by the company, citing poor craftsmanship and high prices. One reviewer reported having to call another company to fix the issues left by Area Wide Chimney Sweep.
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