Partner with us for a greener tomorrow!
At Broadway Metal Recycling, we pride ourselves on providing unparalleled professional service by engaging in open and transparent business practices for long-lasting, environmentally friendly, and mutually beneficial partnerships. As a full-service metal and electronic recycling facility servicing the greater Phoenix and Southwest area, we specialize in non-ferrous and ferrous metal recycling, electronic device recycling, and data destruction.
Our History
Our company was originally founded in 2009 as a full-service nonferrous and ferrous metal recycling company. Since then, Broadway Metal Recycling has relied on a team with over 50 years of industry experience to become a leader in responsible recycling practices. We accomplish this by providing our customers with reliable customer service and practicing an open door policy with our clients to foster trusting partnerships. Direct access to mills and precious metal refineries allows Broadway Metal Recycling to pass on our pricing benefits to our customers, offering the most competitive prices while ensuring that our material is recycled responsibly.
Our Mission
Our mission is to provide our customers with unparalleled professional service by engaging in open and transparent business practices for long-lasting and mutually beneficial partnerships. We accomplish this by providing our customers with reliable customer service and practicing an open door policy with our clients to foster trusting partnerships.
What We Offer
Annually, we purchase millions of pounds of sorted and unsorted metals and electronics, utilize state-of-the-art equipment for recycling and data destruction, and provide our customers with on-time pick-ups, competitive pricing, and flexible payment terms. We also offer certifications in multiple accredited international guidelines to limit customers' liability, ensure our employees' health and safety, and reduce our global environmental impact.
Our Services
We offer a range of services, including non-ferrous and ferrous metal recycling, electronic device recycling, and data destruction. Our operational transparency, materials handling, and prompt pick-ups ensure that our customers receive the best possible service.
Overall Experience
The reviews of Broadway Metal Recycling, Inc. are mixed, with some customers expressing satisfaction with their service, while others are extremely dissatisfied.
Negative Experiences
Some customers have reported poor customer service, with delays in payment and unprofessional staff. Two reviewers gave the company 1-star ratings, expressing disappointment with the service they received. One reviewer, Darrell Stokes, mentioned that the unloading process took nearly 5 hours, which he believed was unacceptable.
Positive Experiences
On the other hand, some customers have had positive experiences with the company. One reviewer, Az Collier, gave the company a 5-star rating and praised the friendly and helpful employees. Another reviewer, Carmen Regalado, also gave the company 5 stars and praised the service, particularly the helpful staff and quick payments.
Need for Improvement
Some customers have expressed frustration with the company's processes, such as delays in payment and unprofessional staff. The company may need to improve its customer service and payment processes to improve customer satisfaction.
Be the first to review Broadway Metal Recycling.
Write a Review
